I filled out all of the paperwork and did everything like they wanted online. I waited and waited.
I called, waited on the phone with a message for long periods of time. Finally I got to talk with a person. I was told all the dates I chose were full and no I can not chose new dates. That was it.
SERIOUSLY! The dates I chose were full, but I went by their list and chose days that were not high season. No new dates can not be chosen!
All this time and I lose my entire vacation. They make money only when they deny people thier vacation that is owed to them.