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I filled out all of the paperwork and did everything like they wanted online. I waited and waited.

I called, waited on the phone with a message for long periods of time. Finally I got to talk with a person. I was told all the dates I chose were full and no I can not chose new dates. That was it.

SERIOUSLY! The dates I chose were full, but I went by their list and chose days that were not high season. No new dates can not be chosen!

All this time and I lose my entire vacation. They make money only when they deny people thier vacation that is owed to them.

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