Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Price Affordability
Product or Service Quality

Never fly this airline! Horrible!

They lure you with cheap fares and then charge a fee for EVERYTHING! Even to just have a decent seat an adult can reasonably sit in! So its no deal and you end up paying the same amount as another airline. Horrible customer service.

Rude staff. And unfortunately, they JUST DONT CARE whether you are upset or not! Its like they are taught to be mean to customers. Luggage you ask?

Of course they LOST THE LUGGAGE! Then attendant said I will do you a favor and let you buy a few reasonable price things to go to your event tonight. A favor? SMH.

I flew 8 family members to Chicago on Spirit. Never again. They were all so upset when they arrived it could have spoiled our event. Same thing happened on the way back!

Such incompetence. Such poor systems. Such horrible customer service.

Save yourself some trouble. Stay away.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Spirit Airlines. The most disappointing about spirit airlines flight at Spirit Airlines was dishonesty and horrible customer service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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