On September 28 I arrived at the Metro Detroit airport with my aunt at 5:25 am for her 6:00 am flight I was was waiting in the line and got called I approached the service lady and said good morning we need to check in she was so quick to dismiss me and say self check in here is the monitor you got three ways to check in I pressed the monitor and entered my aunt's but it said you can not check in speak to service attendant and I told her so without looking up at me she said where is your flight to I said New York she said you can not go on this flight you missed it I said why its still half an hour and she said you have to be at the airport at least 2 hours before I said since when and where on a contract or on the ticket it says that? She said well it doesn't it they said it on the news and I asked what If you don't watch the news?
She rolled her eyes and said um Internet ? I said what if I don't go on the Internet or even have a computer she looked straight at my aunt who wears a head scarf and who standing next to me and said I quote and as the following " Well since 9/11 and what these people did they said it everywhere" I was ragged at this point from her discriminatory comment and said you do not have to be like that! And say these things! That is not right !
I am just asking for help to get on this flight! And she just disregarded me and said "Next! Who's next in line" I was so angry and said somebody come help me because this lady is being soo rude ! Your employees name is Clemencia!
And she will be slapped with a law suit from me!
For saying this hurtful comment to my very humble aunt! Spirit airline this is an airport and you shouldn't employ racist people who can't deal with different nationalities and who discriminate!
Product or Service Mentioned: Spirit Airlines Flight.
Monetary Loss: $180.