I paid them to get me and my 1 bag to Orlando. Neither of it happened.
They were delayed for so long I missed my connecting flight. The excuses ranged from weather to broken toilet to air traffic. Come to find out I was downsized. Before the flight even took off they made sure they were on the intercom telling everyone, they do not pay for hotels or transportation or refund money for missed flights.
I didn't even choose them for the price. There were cheaper flights but I needed the time they were supposed to land.
When I called to complain that I had no luggage ( since they sent me to a diff. airport with my bag going somewhere else) The person on the phone was from India and told me to get over it
Product or Service Mentioned: Spirit Airlines Flight.