I checked in online, was 35 minutes early for a midnight red eye flight, where there was NO ONE else in the airport, and they still wouldn't let me even GET to security. They said the flight was closed and that I had not checked in online.
For one, yes, I had checked in online, for two there is NOTHING in any of the emailed paperwork that says I HAVE to be there at least 45 min early, or I miss my flight, and three they talk to you with a forced calm and smug attitude, with a fake smile on their fat face, like your a dumb little child, saying "your the one that missed the flight, ma'am". All I want to scream at them is "AND YOUR THE ONE THAT WON'T LET ME CATCH IT. I STILL HAVE 35 MINUTES BEFORE IT ***, YOU AROGANT PIECE OF....." Well you get the picture. I just can't understand why companies who treat their customers like ignorant children are still in business.
How have we grown accustomed to airlines charging us fee after ridiculous fee? It is absolutely insane the things they charge for these days, and on top of that the disrespect and arrogance they treat their customers with. I usually do not write negative reviews, but I am so tired of being taken advantage of. Is there anyone who has the integrity to earn an honest buck these days??
Instead of taking money from their customers through fees and immoral activities.
F U Spirit.
Product or Service Mentioned: Spirit Airlines Flight.
Monetary Loss: $350.