I was drawn by the low prices for a trip from Oakland to Chicago. After I booked it, the carry on and checked bag fees, "seat prices" and "airport charge" took the cost way beyond the normal fares.
I was never able to reach a person in customer service by phone but got a snotty denial of my request for a refund by email after a week.
How does a business model that involves angering every customer work? I think this business needs to be closed.
This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Spirit Airlines. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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