Product: Spirit Airlines Flight Booking Clear all filters (0 of 39 reviews match)
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they booked me with a 70 min window in Ft Lauderdale coming from Cancun. They closed the doors 3 min early. They made me wait 2 hrs in line to rebook after they stranded me in the airport. Cost me $160 for a Hotel. Their response. We suggest you arrive for your flight...
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Anonymous
Anonymous

You agreed to take the risk.it could be done but flights get delayed.they didn't force you to buy this flight.And no they won't wait for you. They have a takeoff slot(time)and...

Anonymous
Anonymous

And you bought the ticket with only 70.min connection time.And you agreed to their terms and conditions.you assumed the risk.flights get delayed all the time for various reaso...

1.5
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Spirit Airlines Flight Booking
I didn't like
  • Customer service
#1402601
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My son was surprising me for Christmas. He got a ticket on Spirit Airlines but for some reason, it was taking him through Baltimore he was going from San Diego to Seattle. (He's a new Marine.) He got the ticket it specifically said his end destination was Seattle but...
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Anonymous
Anonymous

Sound like he messed up his reservation.

Anonymous
Anonymous

"(He's a new Marine.) "And your point is what? Congratulation on flashing the vet card before the kid was ever a vet. Often times when people toss out stuff like this, they're...

1.0
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Spirit Airlines Flight Booking
#1244469
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Spirit Airlines - Not refunding a cancelled trip

To whom it may concern, Spoke with supervisor Jenson if #47885 and told him my issue regarding that my trip was cancelled twice and for some reason it did not show up as cancelled. He was very rude and non compliant like he already made up his mind with out listeni by to me and basically said to me this story did not sound right. Like I'm a liar. Well they lost us as customers.
1.0
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Spirit Airlines Flight Booking
#1195276
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Spirit Airlines - Cancelled flight no notification

12/9/2017 Cancelled flight from Tampa to Boston. I can understand a weather cancellation, but when I told the woman at the counter that I never received a notice that the flight was cancelled, she looks at the computer and says. Oh you were notified via email at 757 this morning. When I explained that no email was sent she practically called me a liar! And completely useless helping me reschedule.
1.0
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Spirit Airlines Flight Booking
#1145723
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Spirit Airlines - Always something

It's never right. This time it was my lack of TSA PRE ON MY TICKET. It's paid for, it's computer generated. It was not on my boarding pass. I will do my best to never travel Spirit again.
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Spirit Airlines Flight Booking
#1068663
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I was sent an email that my flight was cancelled and then they sent another email that it was just delayed and hour.I then called and they told me that my husband and I was a no show and I can not get my money back. This airlines customer care is ZERO. Now I am stuck...
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h.kitchener
h.kitchener

I have found it always for the best to fly with a REAL airline, eg., Delta, SouthWest, etc.

1.0
Product
Spirit Airlines Flight Booking
I liked
  • Flight attendants are always very nice
I didn't like
  • Disgraceful pricing scam
  • Leaving a passenger stranded
  • Charge skimming
#1065710
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DO NOT TAKE SPIRIT AIRLINES!THESE COMPANIES ARE TERRIBLE PEOPLE! I purchased a ticket and when i got to the airport to go home. I couldnt get on because spirit booked my flight not for another month when I had the confirmation receipt that proved I bought a ticket for...
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Anonymous
Anonymous

"spirit booked my flight not for another month"Oh Spirit did it...LOL

1.0
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Spirit Airlines Flight Booking
#1056151
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Spirit Airlines Flight Booking Review

Their customer service is horrible! After no luck booking my flight online i called and was hung up on the first time. Ended up calling 3 times and no help at all. I went to orbitz.com where i never have any problems. So pissed
3.8
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Spirit Airlines Flight Booking
#1005302
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December 20th, 2016 Greetings, I am a brand new customer of Spirit Airlines, and also a person who travels quite frequently, so good potential for future business. Our first flights on Spirit are set to depart tomorrow, as our family had intended to fly together to...
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Anonymous
Anonymous

Everything that happened is according to Spirits contract. I fly with them all the time so I'm pretty familiar with their contracts. Your family emergency does not change th...

Anonymous
Anonymous

A doctor who thinks he is special. If you want to talk about justice, what about abiding by the terms of the contract you agreed to when you bought the ticket.Can you point ou...

1.0
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Spirit Airlines Flight Booking
#986298
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Spirit Airlines is the Greyhound of the airways because they offer cheap, ***, basic services and gives the customer the run around. I kept calling and was finally granted a courtesy refund. However, having worked in customer service for almost ten years, I realize...
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Anonymous
Anonymous

You should have had to pay.It says all funds are non refundable and non transferable(at least without a change fee)you agreed to those conditions.

Anonymous
Anonymous

So you make a mistake on the passenger name on a ticket, get a courtesy refund, and still complain. What a sense of entitlement and self-centered concern. You should be grat...

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Spirit Airlines Flight Booking
#985454
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