Product: Spirit Airlines Flight Booking Clear all filters (35 of 35 reviews match)
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I was sent an email that my flight was cancelled and then they sent another email that it was just delayed and hour.I then called and they told me that my husband and I was a no show and I can not get my money back. This airlines customer care is ZERO. Now I am stuck...
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h.kitchener
h.kitchener

I have found it always for the best to fly with a REAL airline, eg., Delta, SouthWest, etc.

1.0
Product
Spirit Airlines Flight Booking
I liked
  • Flight attendants are always very nice
I didn't like
  • Leaving a passenger stranded
  • Disgraceful pricing scam
  • Charge skimming
#1065710
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DO NOT TAKE SPIRIT AIRLINES!THESE COMPANIES ARE TERRIBLE PEOPLE! I purchased a ticket and when i got to the airport to go home. I couldnt get on because spirit booked my flight not for another month when I had the confirmation receipt that proved I bought a ticket for...
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Anonymous
Anonymous

"spirit booked my flight not for another month"Oh Spirit did it...LOL

1.0
Product
Spirit Airlines Flight Booking
#1056151
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December 20th, 2016 Greetings, I am a brand new customer of Spirit Airlines, and also a person who travels quite frequently, so good potential for future business. Our first flights on Spirit are set to depart tomorrow, as our family had intended to fly together to...
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Anonymous
Anonymous

Everything that happened is according to Spirits contract. I fly with them all the time so I'm pretty familiar with their contracts. Your family emergency does not change th...

Anonymous
Anonymous

A doctor who thinks he is special. If you want to talk about justice, what about abiding by the terms of the contract you agreed to when you bought the ticket.Can you point ou...

1.0
Product
Spirit Airlines Flight Booking
#986298
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Spirit Airlines - Always something

#1068663
It's never right. This time it was my lack of TSA PRE ON MY TICKET. It's paid for, it's computer generated. It was not on my boarding pass. I will do my best to never travel Spirit again.
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Spirit Airlines Flight Booking Review

#1005302
3.8
Details
Their customer service is horrible! After no luck booking my flight online i called and was hung up on the first time. Ended up calling 3 times and no help at all. I went to orbitz.com where i never have any problems. So pissed
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Exchange, Refund and Cancellation Policy
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Spirit Airlines Flight Booking Review

#855094
1.5
Details
They are deceptive for carry on chargers on their web site Disorganized at the Fort Lauderdale airport I paid 320 for on line checking after I bought my tickets. Waited an hour to drop my bag for connecting flight after us custom they truly suck. Never fly with spirit again
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Spirit Airlines Flight Booking Review

#641930
Is there a phone number for spirit air? Why book months in advance for the best price when you go online now for half the price. Go to change flight and wants you to pay more like 200 more. Never again spirit and will inform more people not to fly spirit. The
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Spirit Airlines is the Greyhound of the airways because they offer cheap, ***, basic services and gives the customer the run around. I kept calling and was finally granted a courtesy refund. However, having worked in customer service for almost ten years, I realize...
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Anonymous
Anonymous

You should have had to pay.It says all funds are non refundable and non transferable(at least without a change fee)you agreed to those conditions.

Anonymous
Anonymous

So you make a mistake on the passenger name on a ticket, get a courtesy refund, and still complain. What a sense of entitlement and self-centered concern. You should be grat...

Product
Spirit Airlines Flight Booking
#985454
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My wife bought ticket with Spirit airlines for a August vacation in the Boston area.After we found out that there was gonna be a $50.00 to a $100.00 carry on fee.I cancelled with in 6 hrs after she bought them. Spirit policy is they will give you a 100% refund if done...
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Anonymous
Anonymous

Read about the flight before, not after purchase. You might also complain to the Federal Aviation Administration because I believe the 24 hour period to cancel or change the ...

1.0
Spirit Airlines Manson, Iowa
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Spirit Airlines Flight Booking
I didn't like
  • Incompetence
  • Rude liars
#827024
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i booked a flight on spirit.I called the day before to confirm because i never received confirmation. They told me that my flight was booked and I had to re-book. I did this even though they charged me for the flight. I called to confirm my new second flight and they...
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1.0
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Spirit Airlines Flight Booking
#809726
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Cannot get spirit to honer their flyer miles after i got a sperit credit card. Went to terminal was given a list of contact numbers, 6 numbers all numbers refered you back to 1 number wich is automated and no help. I am verry disipointed with the custumor service...
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1.0
Product
Spirit Airlines Flight Booking
#794048
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I booked my reservation spiritairlines.com.They let some random person call in and cancel my flt. When I spoke with customer service they said they would investage it and if it was a mistake they would allow my flt to be rebooked and they would cover the cost. I called...
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Anonymous
Anonymous

First, it is not illegal - what criminal statute did they violate. So quit calling it illegal. Second, "some random person" called in - highly doubtful. Now how would this "r...

1.0
Product
Spirit Airlines Flight Booking
#748996
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Today, I booked a bundle deal (flight, car, and hotel) for September 25th from DET to ATL. I was pretty excited because the total cost came out to about $300 a person for a weekend! This is the first time I've booked Spirit Airlines. Well, shortly after paying for this...
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Anonymous
Anonymous

First this problem is caused by using a debit card instead of a credit card to buy tickets. Second, do you not realize that you are dealing through CheapoAir, not Spirit Airl...

1.0
Product
Spirit Airlines Flight Booking
#701290
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I've flown spirit at least 3 years 10000 miles a year! I was booking my ticket there website crashed and said try again! Never received confirmation number saying otherwise! So I booked another ticket and I found out that I was charged for both flights! I immediately...
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1.0
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Spirit Airlines Flight Booking
#650307
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