Product: Spirit Airlines Flight Clear all filters (231 of 231 reviews match)
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1.6
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Update by user Jun 11

I suffered from an anxiety attack during boarding the flight attendants escorted me off. They showed empathy they also told me if I went online and filed a request for a refund with proof of my disability they will reimburse me. That did not happen they insulted me by...

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2 comments
Anonymous
#1713770

Aren’t spirit flights non refundable?And didn’t you agree to the terms and conditions??

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Review
#1556069 Review #1556069 is a subjective opinion of poster.
Service
Spirit Airlines Flight

Spirit Airlines in Newark, New Jersey - Need help with checking in

It’s an issue with me checking in 24 hours before my flight
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Review
#1506504 Review #1506504 is a subjective opinion of poster.
Service
Spirit Airlines Flight

Spirit Airlines in District 13, Maryland - Delay in flight

Flight was to leave 8:35, 9:45 still nothing. Flights can be delayed but the reason for this is no flight attendant! How can this happen? Flight is from ft Lauderdale to bwi. You don't have a bac up plan. As it stands now with a 2 hour drive from bwi I'll be home by 3 a.m.. first and last flight with spirit. Over a hundred people inconvenienced bcz they have no flight attendant. It 9:54 now and they say we'll be taking off at 10:15 still unacceptable
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Review
#1498903 Review #1498903 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Reason of review
Poor customer service

Spirit Airlines - Great experience

4.8
Details
I've never had a bad experience with this Airline. Flights are on time. Great prices. Staff at the airport and the airplanes are very good.
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Review
#1320390 Review #1320390 is a subjective opinion of poster.
Service
Spirit Airlines Flight

Spirit Airlines in Baltimore, Maryland - Plane ticket

1.8
Details
They charged my card after i tried canceling my flight. They have bad customer service. They are a complete rip off
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Review
#1277144 Review #1277144 is a subjective opinion of poster.
Service
Spirit Airlines Flight
1.8
Details
So i booked a trip to Chicago 3 months in advance. The day i was leaving they delayed the flight twice then cancelled it. Told me to stand in line and they would get me on the next flight out. Stood in line for about an hour to be told the next flight i could get on...
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1 comment
Anonymous
#1561774

The flight was cancelled.what did you want them to do just make a flight just for you.airlines say if your flight is cancelled they can reacomadate you on their next available flight or offer a refund.they did what they and you agreed to.

Review
#1268674 Review #1268674 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
My wife and I arrived at Atlantic City Airport at 5 AM today for a 6 AM flight to Orlando, We checked our bags and stood in line for TSA for 45 mins. Got to the gate with the plane still there, but they had closed the gate. Our bags were on the plane. There were 18...
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3 comments
Anonymous
#1444031

You say that you have flow (sic) a lot, but that must have been decades ago, before 2001.

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#1207127 Review #1207127 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Reason of review
Poor customer service

Spirit Airlines - Worst Airline ever. Supervisors are ***

1.5
Details
Cancelled flight weather perfect. People sleeping at airport for days.
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Review
#1098012 Review #1098012 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Reason of review
Poor customer service
On June 12 we had a 6:17 pm flight.After a few delays, our flight was cancelled. That was 10 pm. We had to purchase our seats, paid $20.thats $40. for the 2 of us. We would have had to pay $125. each to change our dates. We were terribly mistreated. Waited in line for...
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1 comment
Anonymous
#1343154

Spirit doesn't refund for cancelled flights. It's clear as day when you purchase your tickets. Do some research next time.

Review
#1063396 Review #1063396 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • greedy executives
  • Zero Customer Contact
  • Upsetting Experience
1.0
Details
June 16, 2017 Spirit Airline, You should not even be an airline to service people because people are not even your number one priority!Do you understand that when people book with you, they have deadlines to meet and important places to be at? People trust that your...
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2 comments
Anonymous
#1343158

You should probably learn to drive places rather than fly. This is an EXTREMELY common problem with smaller airports and happens with EVERY airline.

When you choose to fly out of a smaller airport rather than an international one, flights get redirected. It happens. Also, when going someplace vitally important, allow a little extra time. That's flying 101.

There are at least 100 different reasons flights can get delayed. Not allowing extra time is your fault.

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Review
#1062071 Review #1062071 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Cons
  • Last minute cancelation with little regard to people
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution