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Spirit Airlines in Chicago, Illinois - Pissed consumer

1.2
Details
On june 14 our flight was delayed twice then being cancelled they gave us 2options either wait 2days to get on a flight or get a refund which was not a full refund which im fighting for.with a family of five we had to rent a bigger vehicle to drive back home to chicago from fort lauderdale ..as we were already tired from driving from orlando to fort lauderdale ,just to get there and to wetevtold that the lt could not accomadate.so frustrated tired and loss of money and lost a day of work for all of us
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Review
#1062638 Review #1062638 is a subjective opinion of poster.
Service
Spirit Airlines Flight 464
Reason of review
Bad quality

Spirit Airlines - Flight 464 Review

1.2
Details
Spirit is no deal. Every leg of my trip has been a disaster. A two hour delay on leg one left us sleeping in the airport. A delay getting assigned a gate on the way back lead to a back up in customs. After over 2 hours there, by the way, customs in Fort Lauderdale sucks, we had to reacquire our bags, they did not simply translate to the next flight, then run out *** off with a young child, to the other end of the airport. Not sure who laid out Fort Lauderdale airport but I am fairly sure a drunk with a crayon was involved. When we finally made the gate and missed the flight by two minutes we were greeted by gate personal who were dimissive and plain rude. Oh, and forget the fare club. We still were charged $50 for our bag not the $9 we were promised. Over 40 passengers were in line who had missed the flight to Chicago. 40! I counted! They plan to Chicago left on time but must have been empty. Then Spirit was ill equipped to handle this glut of passengers looking to rebook. Another hour and a half only to find out the next flight was at 10 pm the next night and you had to stay over night in another airport before finally arriving in Chicago. Two days late. We are now flying to Philadelphia then on to Detroit before renting a car to drive back to Chicago. Total is over $600 in added hotel and car for all legs on the trip not including added meals. A lost work day and a lost day and a half of vacation. So much for the savings. Less money. More go. My ***.
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Review
#1029038 Review #1029038 is a subjective opinion of poster.
Service
Spirit Airlines Flight 464
Reason of review
Poor customer service
2.2
Details
I was on flight from Fort Lauderdale to Chicago. The attendant picked a very large man several rows back to sit between another man and myself we had paid extra for leg room seats. Well guess what this beast of a man who by way stunk so bad that we both had to turn our...
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4 comments
Anonymous
#1259073

Sounds like you are a snob and entitled. This man had every right to fly that you did. Get over it.

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Review
#955443 Review #955443 is a subjective opinion of poster.
Service
Spirit Airlines Flight 464
Reason of review
Poor customer service
Preferred solution
Train your attendants better
Tags
  • Spirit Airlines Sucks

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