Spirit emailed us late at night to let us know that the flight has been delayed two hours. We thought "hey not bad we will have some more time to sleep".
We wake up 3 hours early to get ready to go to the airport when my dad opens the email and sees that our flight has been put to the original time it was going to depart. At what time you may ask? Well at 4 in the morning while we sleep.
Now we missed our flight and the horrible customer service won't take us out of hold. WORST airline ever I hope it goes out of business for such horrible services.
Reason of review: Poor customer service.