Bumped two days in a row. No compensation...
Rental car beaks and hotel costs extra. $900. Over 1100 people bumped from flights in one weekend ! Bag fees are crazy $50 for carry ons too!
Southwest would have been cheaper when factoring in bag fees not to mention the $900 extra costs . We were bumped the year before too. The topper was the $9 fee club.. Try to get one!
I called and cancelled right after they bumped us the 2nd time. I just got my credit card bill and low and behold another $69.99 charged for renewal.
When I called , they said there will be no refunds once it is charged. I am organizing a class action lawsuit for these charges and the extra costs for all passengers who were bumped due to severe overbooking.
Reason of review: Problems with payment.