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Bumped two days in a row. No compensation...

Rental car beaks and hotel costs extra. $900. Over 1100 people bumped from flights in one weekend ! Bag fees are crazy $50 for carry ons too!

Southwest would have been cheaper when factoring in bag fees not to mention the $900 extra costs . We were bumped the year before too. The topper was the $9 fee club.. Try to get one!

I called and cancelled right after they bumped us the 2nd time. I just got my credit card bill and low and behold another $69.99 charged for renewal.

When I called , they said there will be no refunds once it is charged. I am organizing a class action lawsuit for these charges and the extra costs for all passengers who were bumped due to severe overbooking.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Feb 13, 2015.
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