Product: Spirit Airlines Baggage Policy Clear all filters (34 of 34 reviews match)
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Spirit Airlines in Oakland, California - 65$ bag fee on a 1hr 110$ flight!!!

1.0
Details
Never ever will I fly spirit airlines again. Your business strategy of charging so much for bags that are allowed on all other airlines for free will destroy your company. Worst marketing strategy. Most complaints of any airline and most hated.
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Review
#1642120 Review #1642120 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Pros
  • No pros
Cons
  • Very unhappy
  • Surprise costs
Reason of review
Pricing issue
Loss
$65
Preferred solution
Full refund

Spirit Airlines in Fort Worth, Texas - Baggage fees and 'extras' are ludicrous

1.0
Details
$3.00 for water, an additional for overweight baggage $51 + the initial $31 that I paid before I went to the airport, by trying to save a little money, I booked through an equally unscrupulous website called Justfly. They charged me $24.95 for a seat selections, which I did not do, I never pay for seats (I just get them changed at the gate and sit where I want), plus an additional $4.00 which they could never explain. Even if you joined their ripoff $9 fare club, they don't allow a discount on the baggage fees because you booked through a different website. $9 fares are never available, supposedly all booked up. Biggest ripoff in the industry. By the time I added all my fees I could have been in business class on a reputable airline. Never again. Customer service is not helpful either, after being on hold for 45 minutes.
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Review
#1562206 Review #1562206 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Cons
  • Ticket agent
  • Dishonesty
  • Poorly resolved customer concerns
Reason of review
Poor customer service
Loss
$150
Preferred solution
Price reduction
Tags
  • hidden Charges

Update by user Oct 06, 2018

Never mind re review. Who I should blame are the terrorist of 9/11.

They forever changed how we travel.

I do believe however, we need transparency in pricing instead of the feeling we are getting nickel and dimed. Also I do not appreciate being called stupid because I...

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1 comment
Anonymous
#1558748

You should probably stay away from computers. There is no possible way anyone with eyes could miss the carry-on fees and sizes.

A purse is considered a free personal item and nowhere does it list that as a carry-on. It just has to meet the size requirements.

I literally just booked a flight on Spirit 10 minutes ago. If you are too stupid to use the system, please don't.

Review
#1347290 Review #1347290 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Spirit Air HAS TO BE THE WORST COMPANY TO FLY WITH STAY AWAY FROM THE MOST COMPLAINED AGAINST AIRLINE. I FLEW ON THE LAST FLUGHT OF THE NIGHT FROM SEATTLE TO HOUSTON, LESS THAN 109 PASSAGNERS ON IT AND LEFT HALF THE LUGGAGE THAT THEY CHARGE FOR IN SEATTLE. NON STOP...
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1 comment
Anonymous
#1561782

Did they say why they left it?some flights Depending on aircraft and runway length may be weight restricted.meaning they have to reduce the weight of.the aircraft to be under the max takeoff weight.its happens more during winter when there is rain ice or snow on the runway.the weight limit is reduced.So if that happens they either have to take off fuel,passengers or luggage or a combo of all.fuel usually being the last.bags being the first.this could maybe be the reason

Review
#1255378 Review #1255378 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Reason of review
Poor customer service

Spirit Airlines - Cheaper my ...

03/19/18. One bag checked luggage $59.00!! Then 18 pounds over and it’s another $55.00!!! Then the flight from Fort Lauderdale to Minneapolis is delayed for an hour and a half because the plane broke down and they’re trying to find another plane??? Stay away. Fly a real airline. Same price and not ghetto!
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Review
#1214515 Review #1214515 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Reason of review
Pricing issue

Spirit Airlines in Detroit, Michigan - Third world service. if you can call it that.

Lost my bags with badly needed meds. Dam it. I am so mad!!!!!
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Review
#1058422 Review #1058422 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Reason of review
Bad quality

Spirit Airlines Baggage Policy Review

1.7
Details
Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
I was traveling Atlanta GA to Las Vegas NA dec 24/16 round trip when return to Atlanta jan03/17 flight NK1068 9:12am confirmation JYIRYJ gate B24 lady tell me need us $100.00 my small luggage that not right but my luggage is right, she said put my luggage in the garbage. I had use platic garbage and put my staf.
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Review
#986183 Review #986183 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Reason of review
Poor customer service
1.0
Details
I purchased tickets for the family on Spirit Airlines through a typical third-party website. When we got to the airport we were informed that you cannot carry on your luggage without a $55.00 fee! If you check it - it's $50.00! So we were extorted for hundreds of...
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4 comments
Anonymous
#1262911

Yes its a good idea to know what your paying for and agree to when you hit yes i have read the terms and conditions.

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Review
#925847 Review #925847 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Cons
  • Ripped us off for hundreds on baggage
Reason of review
Ripped off for hundreds of dollars.
Loss
$200
Preferred solution
Full refund
Tags
  • Ripoff
  • Theft
  • Spirit Airlines Criminals
  • Spirit Airlines Theft

Spirit Airlines Baggage Policy Review

My luggage was damaged on one of their flights you fill out all of the paperwork and nothing happens. The worst part is spirit makes you pay extra for baggage.
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Review
#887682 Review #887682 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Reason of review
Poor customer service

Contact Spirit Airlines Customer Service

Mailing Address:
FREE SPIRIT Member Services
2800 Executive Way
Miramar, Florida 33025
United States
Phone:
(801) 401-2222
All Spirit Airlines Contacts
Had the worse experience ever with a airline in my life spirit basically claim cheaper prices but charge you for every thing that they can imagine the 50 pound weight limit on bags at most airports is 40 pounds so you could be paying a extra $200 for you bags alone I'm...
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3 comments
Anonymous
#1218938

If anything you should be disgusted at yourself for not reading the terms and conditions you agreed to when purchasing your ticket.

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Review
#883891 Review #883891 is a subjective opinion of poster.
Service
Spirit Airlines Baggage Policy
Cons
  • Rip off legal scamming delays
  • Ticket agent
Reason of review
Pricing issue