Set up for flight to attend sons graduation. Had to be back at work early Mon AM.
Delays on both sides on first flight of the day coming home! Late for training (significantly), and coming I barely made it to my sons graduation due to the delay. Could not get through on phone to get flight arrival time (after delay), not updated in site (!) and agents disappeared from counter at airport. Grrrr.
No service. Late for BOTH flights (by a lot) and no apologies. ***, no one was around even! Could no reach agents even on the phone!
Tried to complain but no one to tell. Was so stressed. Oh, delays due to "staffing" issues I was told. Not mechanical or weather.
Staffing issues! Double sigh. Just bad everything. Will not use again.
I say buyer beware. And, you get what you pay for. Someone needs to warn people. Forget about the deceptive add everything on policy, so that low fare ultimately is equivalent to a"real" airlines -with "real" service.
Argh. Just sucked all the way around!!
Reason of review: Not as described.