I wrote to customer service and they sent me someone elses complaint back. I tried to tell them of their mistake and was ignored. I belong to the $9 fare and I still use other airlines in my travels. I have not use them since 2015 and have taken atleast 4 trips this year already. Pay the extra amount for another airline its worth it. I learned by experience, they dont care and will charge you for anything and everything they can. Note the few times I did take use them I waited, one time was over 4 hrs. Yes they offered $12.00 lunch but I had been there almost 7 hrs. I could have drove.
Product or Service Mentioned: Spirit Airlines 9-dollar Club Membership.
Reason of review: Order processing issue.