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1 comment

I wrote to customer service and they sent me someone elses complaint back. I tried to tell them of their mistake and was ignored. I belong to the $9 fare and I still use other airlines in my travels. I have not use them since 2015 and have taken atleast 4 trips this year already. Pay the extra amount for another airline its worth it. I learned by experience, they dont care and will charge you for anything and everything they can. Note the few times I did take use them I waited, one time was over 4 hrs. Yes they offered $12.00 lunch but I had been there almost 7 hrs. I could have drove.

Product or Service Mentioned: Spirit Airlines 9-dollar Club Membership.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Sep 19, 2016.
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Hamilton Township, New Jersey, United States #1343502

I have been trying to get onto the nine dollar club to check reservations and can't get on.What is wrong with this airline, its like they just take our money. I'm over this.

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