They left no option to buy a ticket for my son so I purchased it in my name. They will not allow me to switch names due to it being non-transferrable.
I should have read the fine print and knew my options better,yes. However their website is very confusing and misleading. Now I have a voucher in my name which has to be used within one year. (I don't fly) How hard can it be to change the name on the ticket and keep a good company name??
I called them within five minutes. After my morning on the phone with these outsourced fools I will never deal with this company ever again.
Product or Service Mentioned: Spirit Airlines Flight.