Biggest liar and worst customer service EVER!!!
I have $200 credit in their airline account and I called them twice to confirm my credit expiration date.
Both time they told me it was 2012 February.Then I called them today (1/10/2012) to use my credit for a new flight ticket, they just told me my credit expired already. So because of their mistake that I lost $200.
And they denied their mistake and refused to help me to get my credit back. I was very upset and their supervisor Johnny Richardson was very RUDE and unprofessional and not willing to correct his mistake at all!!!!
I am a very reasonable person and this airline just pissed me off so bad.
Product or Service Mentioned: Spirit Airlines Flight.