I had to make last minute reservations and Spirit was the least expensive until you add carry on fees, water fees, seat fees and any other fee that you can think of.

My mother passed away and they said the best thing to do with the return flight was pay $125 for EACH for my wife and I and they would issue a $104 credit for BOTH. it was cheaper to just book one way tickets back home.

Then they wouldn't reimburse me for my carry on bag fees which I purchased online and i never made the return flight on the original ticket..

Don't bother purchasing online carry on fees. They never check at the gate. I was trying to be honest and they could care less. I said other passengers weren't paying and they wanted passenger names and confirmation numbers.

Their customer service is a joke. Hopefully nobody has a family emergency since they'll go by the rules and don't care anything about you.

Product or Service Mentioned: Spirit Airlines Flight.

Company wrote 0 public responses to the review from Mar 07, 2012.
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