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Booked tickets in August for flight from Cleveland to Las Vegas on November 15th, returning to Akron on November 21st. Only when I got to the airport on the 21st did I find out Spirit had cancelled my flight, they decided they no longer have service to Akron airport. I...
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#1162547
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mary breucker Since I put this but I have one complaining after another and the service was so bad just put it out on Facebook and Twitter and the comment and seeing how page were services customer service is very they're not professionals When you call it seems like...
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Anonymous
Anonymous

Nothing in this complaint makes sense. Try again after you learn how to spell and make complete sentences.

#1162085
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So I will Start off with a question. What Benefit does the consumer get for booking a round trip ticket with spirit? Answer NONE. It only benefits Spirit. explanation: I purchased a round trip ticket for my daughter . She missed her out going flight. I get that and...
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Anonymous
Anonymous

Most airlines have this policy.its in the terms.

Anonymous
Anonymous

Your whole complaint is worthless because the fault lies with the person who missed their flight.

1.0
#1156507
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Spirit Airlines - Spirit the worst airline!
After six hours at the airport (SPIRIT kept us stuck inside of airplane for three hours due to mechanical issues according to the constant speech given by the Capitan) the SUCKY, UNRELIABLE, NO COSTUMER ORIENTED airlines SPIRIT decided to cancel the flight. They use...
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Anonymous
Anonymous

You have absolutely NO idea what issues the weather could have been playing. I'm so tired of hearing people say it wasn't really the weather as though they have a clue. Flig...

1.1
I didn't like
  • Horrible services
#1150138
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You begin to get the message when you start to make your reservation. You can't just book the flight. You have to go through a maze of constant attempts to get you to book "other" stuff. Then, a confusing offer of some type of package of "extras" that they want you to...
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Anonymous
Anonymous

"You have to go through a maze of constant attempts to get you to book ""Actually, you don't have to do anything. Unless Luca Brasi and The Godfather were there, you could hav...

1.0
I didn't like
  • Attendants
  • Disgraceful pricing scam
  • Carry-on charge
#1147079
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Spirit Airlines - Cancelled flight no notification

12/9/2017 Cancelled flight from Tampa to Boston. I can understand a weather cancellation, but when I told the woman at the counter that I never received a notice that the flight was cancelled, she looks at the computer and says. Oh you were notified via email at 757 this morning. When I explained that no email was sent she practically called me a liar! And completely useless helping me reschedule.
1.0
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#1145723
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Took Spirit Airlines round trip Cleveland , Tampa. Cleveland to Tampa was pretty good. Tampa to Cleveland was a nightmare. Ticket and Baggage desk women could speak very poor English and acted like she was doing us a favor letting us travel. Filled out customer review...
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Anonymous
Uncleted

They don't care. They are poor customer contact people.

3.1
I didn't like
  • Wheel chair personnel
  • Icket and baggage personnel
  • Airport personnel
#1143853
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Spirit Airlines - DIRECT PHONE # FOR HILLARY JURGENSEN , Customer Relations

(954)447-7905 If you are having a hard time getting any resolution from Sprits whack customer service agents who just try to slam and defraud their customers at every turn....call the head of Customer Relations DIRECT, HILLARY JURGENSENS AT (954)447-7905
1.0
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1131086
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I just booked I went to get seats the girl said we would not be siting together she wanted me to buy seats big scam then I found out no water no soda nothing AFTER YOU BUY THE TICKET. I WOULD NEVER fly THIS AIRLINE AND I WILL TELL EVERYONE ON MY FACEBOOK page NOT TOO...
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Anonymous
Anonymous

Even the dumbest person alive can't miss the extremely obvious statements of extra costs for the seats, water, snacks, etc. I just popped on Spirit's website and all of this ...

Anonymous
Anonymous

CALL SPIRIT CUSTOMER RELATIONS MANAGER HILLARY JURGENSEN DIRECT AT (954)447-7905....she can help you

Egg Harbor City, New Jersey
I liked
  • S------
I didn't like
  • Lying to customer
  • Marketing gimmicks
#1110100
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Spirit Airlines - Worst Airline ever. Supervisors are a holes

Cancelled flight weather perfect. People sleeping at airport for days.
1.5
Details
Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1098012
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