Sat in emergency row...the stewardess was rude from get go... bad attitude , took her position way above ... didnt give us a chance to pick up my bag off floor ...yelled at me about reading the emergency manual...i smiled at what my bf was saying to me in private , she...Read more
I was booked on a flight from tampa to atlanta on February 25,2017 after boarding the plane from a 3 hour delay I thought we were finally on our way. Wrong. We were asked to gather our stuff and deplane, they said it was due to flights being diverted from fort...Read more
- Plane did not go down in flames
Spirit Airlines left me stranded in Colombia. My Avianca flight from Cali to Medellin was delayed first in Cali and then Bogota, Colombia so I was late for my flight home to Florida. At the ticket counter I expected that they would give me another flight like any other...Read more
Short Review on November 06, 2016
Horrible customer service no concern for customers
Spirit Airlines Customer Care Review
Why? Check in lady at the main desk says we can't sit together. Check in lady in front of the door can't change our sits cause the plain is full. We get in the plane it is half full. Why? We are 2 travelers and we have a service animal. WHY? We don't like to be lied to and we were not rude. So my question remains: WHY?
Spirit Airlines Customer Care Review
They always delaying flights never on time and when you arrive at your airport everything is shut down and you have to walk miles to get to your termial sucks. Cheap but not even worth it.
Spirit Airlines Flight Review
The worst service late staff late flights horrible customer service hands down an I fly once a week for years only had 2 experiences w spirit and this is my last!
December 20th, 2016 Greetings, I am a brand new customer of Spirit Airlines, and also a person who travels quite frequently, so good potential for future business. Our first flights on Spirit are set to depart tomorrow, as our family had intended to fly together to...Read more
I am trying to change the name for an existing reservation but was told that I can't because its a) more than 24hrs after the reservation was made and b) that I can't even get my money back if I cancel the reservation. After speaking with three representatives, I still...Read more
WORST EXPERIENCE EVER!!! CHRISTMAS WAS RUINED AND AIRLINE SPIRIT COULD CARE LESS. CUSTOMER SERVICE WAS NO HELP. MAKING DEMANDS TO ME TO PROVE MY LUGGAGE WAS LOST AND WHAT'S IN IT. JERKS DO YOUR JOB AND I WON'T HAVE TO DO IT FOR YOU. IF I HANDLED MY JOB THAT WAY I WOULD...Read more
everyone like yourself and i should all join together as a class action suit, and go after them!!! i am a disabled vet i fought for my country and now i am disabled, i am on a very small income, and even thou they owe me 133.25 not to mention other money, that was our...Read more
Spirit Airlines sucks in Customer Service, will never use again. Airline had a canceled flight from Orlando to Detroit my home town on a Sunday night. My options were stay in Orlando till Wednesday until they could get me home or they will refund my money in 5-7days...Read more
I had a flight on Dec 2. So I tried to online check-in a day before but their webpage was not working! I waited until the day of the flight, and tried to check in with a carry-on bag before I leave my home (fyi if you check in online, a carry-on is $40 but if you do it...Read more
I had round trip air booked for my family of four. We were unable to get to the airport on the day of our flight...due to a hurricane in the Bahamas and the closing of Port Canaveral. The ship was able to connect me to Spirit air to change our itinerary. According to...Read more
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