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I had an issue with a flight attendant on a flight from Las Vegas to Ft. Lauderdale. I boarded the plane, stowed my carry-on in the overhead bin, and sat in the first row, as I was supposed to do. The flight attendant decided that my carry-on bag was too large and...
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Anonymous
Anonymous

I've never had an issue with Spirit. You know why? Because I measure my carry-on bag first and I make sure it fits in the bin that all airports have right outside the gate. ...

1.0
I didn't like
  • Flight attendants with poor customer service attitude
  • Very unhappy
#1062261
Reply to reviews
June 16, 2017 Spirit Airline, You should not even be an airline to service people because people are not even your number one priority! Do you understand that when people book with you, they have deadlines to meet and important places to be at? People trust that your...
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Anonymous
Anonymous

You should probably learn to drive places rather than fly. This is an EXTREMELY common problem with smaller airports and happens with EVERY airline. When you choose to fly o...

1.0
I didn't like
  • Last minute cancelation with little regard to people
#1062071
Reply to reviews
DO NOT TAKE SPIRIT AIRLINES! THESE COMPANIES ARE TERRIBLE PEOPLE! I purchased a ticket and when i got to the airport to go home. I couldnt get on because spirit booked my flight not for another month when I had the confirmation receipt that proved I bought a ticket for...
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Anonymous
Anonymous

"spirit booked my flight not for another month"Oh Spirit did it...LOL

1.0
#1056151
Reply to reviews
Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
1/3

Spirit Airlines Baggage Policy Review

Spirit Airlines
#986183
1.7
Details
I was traveling Atlanta GA to Las Vegas NA dec 24/16 round trip when return to Atlanta jan03/17 flight NK1068 9:12am confirmation JYIRYJ gate B24 lady tell me need us $100.00 my small luggage that not right but my luggage is right, she said put my luggage in the garbage. I had use platic garbage and put my staf.
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Short Review on November 07, 2016

Spirit Airlines
#950564
2.7
Details
The representative provided me with quick and Awesome assistance
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Billing Practices
Customer service
Discounts and Special Offers
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Short Review on November 06, 2016

Spirit Airlines
#950125
Horrible customer service no concern for customers
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Spirit Airlines Customer Care Review

Spirit Airlines
#946350
Why? Check in lady at the main desk says we can't sit together. Check in lady in front of the door can't change our sits cause the plain is full. We get in the plane it is half full. Why? We are 2 travelers and we have a service animal. WHY? We don't like to be lied to and we were not rude. So my question remains: WHY?
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Horrible customer service! We arrived 2 1/2 hours earlier then our flight and still missed it. Why and how? They change the gate location 1 hour before the plane was to leave while we were away grabbing some food and never announced it over the intercom. When we came...
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Anonymous
Anonymous

Do they have online check in?if so they may have not known you were actually checked in at the airport.And if you were at the wrong gate you probably would not have heard fina...

1.2
#1038769
Reply to reviews
SPIRIT Airlines . Please read the fine print when dealing with this airline. I received a partial refund after spending close to three days at the airport , but I lost major bucks on my non-refundable room. I also received a travel voucher , that I'm unable to redeem...
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Anonymous
Anonymous

So you say you were on time but if you were not there 2 hours early to allow enough time to get checked in and through security,then you were not on time.

Anonymous
Anonymous

You are right to say read the fine print, but one should do that for every airline. You chose to be cheap and fly Spirit which has limited planes and no agreement with other ...

#1029838
Reply to reviews
I was treated so poor these past 2 days missing my flight almost 2 times because of the horrible customer service team in san Juan. I have pictures and videos of what happened today as I was embarrassed in front of all passengers trying to be forced to sit in a seat...
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Anonymous
Smitty

500 Lb persons should have to purchase 2 seats. Or pay by the pound x volume like all other type of freight.I hate flying and have never had anything but trouble coming or goi...

1.2
#1029449
Reply to reviews
Spirit is no deal. Every leg of my trip has been a disaster. A two hour delay on leg one left us sleeping in the airport. A delay getting assigned a gate on the way back lead to a back up in customs. After over 2 hours there, by the way, customs in Fort Lauderdale...
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1.2
#1029038
Reply to reviews
Flight delayed three days in a row. Each time I got bumped due to the airlines fault they were nice, luckily I was staying with family so I did not incur costs just inconvenience due to paying for airport parking three days in a row. On day 3 I was delayed again and...
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2.1
I liked
  • Almost didnt crash
  • Cheap flight
I didn't like
  • Poor service
  • Rude liars
  • Delays and cancellations
#1026547
Reply to reviews
Yes its true spirit owes you nothing.You were late regardless of the reason and you broke the contract.Its as always a good idea when booking two airlines to leave hours if not a day in between the scheduled flights so if theres any delays you still make it.Also snacks...
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#1022306
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Sat in emergency row...the stewardess was rude from get go... bad attitude , took her position way above ... didnt give us a chance to pick up my bag off floor ...yelled at me about reading the emergency manual...i smiled at what my bf was saying to me in private , she...
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user32392684
user32392684

Please stop. I watch the the crew fall apart when an elderly man passed out. No one knew what they were doin. No one took a pulse or kept his neck safe .. i work in an emerg...

user32392684
user32392684

Spirit is awful and reviews prove it... i made sure to do plenty of research. Thats a big word to waitress on the sky

1.3
#1015352
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