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Spirit Airlines - Bad experience with Spirit Airline especially for me as an i
I had a really horrible experience with Spirit Airline. This is how everything happened. My wife, my sister and I were happy to go on vacation from 06/19/18 to 6/25/18 to the Dominican Republic with spirit airlines. When we were checking in our bags nobody helped us...
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Anonymous
Anonymous

Were you late.?

#1284954
Reply to reviews
I made a formal complaint about the experience me and my boyfriend just experienced through Spirit's re-check baggage department in Fort Lauderdale airport around 730pm pm on Saturday 5/26. Since nothing was ever done about it despite the fact that we made a formal...
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1.0
I didn't like
  • Customer service
#1273359
Reply to reviews
Unacceptable delay prior to departure. Unacceptable delays sitting on runway for 2 hours upon landing. We were informed from pilot that Logan Airport did have not a open gate available so that we could depart airplane. We would have a 30-45 delay. Pilot announced after...
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2.0
I liked
  • Attendents on board
I didn't like
  • Delays
#1318504
Reply to reviews
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Spirit Airlines - Great experience

I've never had a bad experience with this Airline. Flights are on time. Great prices. Staff at the airport and the airplanes are very good.
4.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1320390
Reply to reviews
Charged me for a seat and a bag when i had an option for me for a free seat choice and a free check in bag.
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Anonymous
Anonymous

Nowhere is there an option for a free seat choice and checked bag. Nowhere. You were clearly misreading it. I book with Spirit often and their website is not complicated. I'm ...

2.2
#1307116
Reply to reviews
When airlines over-book, passengers who volunteer to take a later flight are compensated, usually with a voucher for a future flight, plus meal and lodging vouchers. They, of course, also are re-booked on a flight to their intended destination, either later that same...
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1.3
#1209489
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It is way too long .. But not worth it from website, carry on price .. checkin . Flight attendants.. flight delays .. customer service.. Their website is not android or windows friendly..it even stated that the reason i couldn't get boarding pass was because it was not...
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1.0
#1323974
Reply to reviews
mary breucker Since I put this but I have one complaining after another and the service was so bad just put it out on Facebook and Twitter and the comment and seeing how page were services customer service is very they're not professionals When you call it seems like...
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Anonymous
Anonymous

Nothing in this complaint makes sense. Try again after you learn how to spell and make complete sentences.

#1162085
Reply to reviews
I have not flown with Spirit for several months but just found that they charged me $7 for an on-board purchase made a week ago. I have called my credit card company to dispute, but in researching it, it seems I am not the only person who this has happened to. Is this...
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Anonymous
Anonymous

What century do you live in? Credit card fraud is extremely common and there is a 99.9% chance that someone stole your number somewhere and used it on a Spirit flight. The wei...

#1276596
Reply to reviews

Contact Spirit Airlines

Mailing Address:
FREE SPIRIT Member Services
2800 Executive Way
Miramar, Florida 33025
United States
Phone:
(801) 401-2222
More
Warning: Do Not Book With Spirit Airlines. Yes, they are the cheapest and upfront you will be enticed to purchase the ticket. We did for a family of five on a budget. Worst mistake ever. We ended up spending triple the cost for our trip. Our trip did not end well. Our...
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1.0
I didn't like
  • Unprofessional organization
  • Unprofessional staff
  • Flight attendants with poor customer service attitude
#1328979
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