Spirit Airlines Reviews

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To send photos of my receipts of my things that were stolen

Spirit Airlines - To send photos of my receipts of my things that were stolen
Spirit Airlines - To send photos of my receipts of my things that were stolen
Spirit Airlines - To send photos of my receipts of my things that were stolen
Spirit Airlines - To send photos of my receipts of my things that were stolen
Spirit Airlines - To send photos of my receipts of my things that were stolen
Spirit Airlines - To send photos of my receipts of my things that were stolen
To send photos of my receipts of my things that were stolen
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2 comments
#2023346

Take this scam pi g’s post down

#2008503

Photos 3 and 6 are returns. Nothing was purchased. Photo 10 doesn’t show any items on it.

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ID
#2308700 Review #2308700 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Lack of professionalism
Preferred solution
Full refund

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New Reviewer
Update by user Sep 27, 2021

No resolution. Absolutely horrific.

Original review updated by user Sep 27, 2021
We had a flight on Spirit from Boston to Las Vegas, with a connecting flight in Fort Lauderdale. To put this in the simplest terms possible, our plane in Boston was supposed to Depart at 4:53, and was supposed to begin boarding at...
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ID
#2913899 Review #2913899 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Cons
  • Very unhappy
  • Poor management of situation
  • Poor communication
Loss
$600
Preferred solution
Full refund
I recently flew Spirit Airlines July 5th to Fll and returned July 13th to Acy airport. As my sister and I entered Fll airport we witnessed a young hispanic man of color his wife and his infant child get spoken to like they were nothing and then the sherrifs were called...
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2 comments
#2069003

Just curious what "color" the people you referred to were. Purple? Green?

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ID
#2903909 Review #2903909 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Poor customer services policy

I was issued a voucher for travel back in March 2020. Despite asking for refund for the flight that was cancelled by Spirit multiple times , I was told they not will issue. vouchers at this time because of COVID 19. All requests had to be online. Well now that I still cant use the voucher due to COzvID and it will expire at the end of the year, I am told by customer that I cant have a refund because I was issued a boucher, which I ne we wanted. After talking to a customer service supervisor its back to you need to complain online, cant complain over the phone. Why is there customer service at all?

User's recommendation: Use another airline.

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ID
#2899938 Review #2899938 is a subjective opinion of poster.
Pros
  • Reasonable flight prices usually
Cons
  • Terrible customer service solutions
  • Terrible customer service
Loss
$401
Preferred solution
Full refund

Remboursement de vol

Bonjour javais effectuer une réservation de vol via go voyage. Cependant on ma donnée vos coordonnées pour être rembourser. Ma réservation avec go voyage est : 114400****. La référence de compagnie : AGD8YE. Jai également changer de carte bancaire donc je souhaiterais vous envoyer mon rib. Cordialement
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ID
#2898194 Review #2898194 is a subjective opinion of poster.
Location
Paris, Ile-De-France

Lost my cell phone

I lost my phone and Ive tried calling 100 times with no answers. Please I need to get an answer ASAP
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ID
#2895740 Review #2895740 is a subjective opinion of poster.
Location
Roatan, Bay Islands

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Verified Reviewer
New Reviewer

Patiently waiting for my refund now over 30 days

I emailed and mailed my information for a Flight Spirt canceled and will not REFUND my money. I had to make new flights with a different airline to still make my trip. I am entitled to a full refund on the CC used to purchase the tickets and I still have not received my refund.

User's recommendation: Half alternate standby plans when using SPIRT.

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ID
#2892839 Review #2892839 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Pros
  • Cheap flights
Loss
$166
Preferred solution
Full refund

You cancel my flight twice

After canceling my flight twice you only send a refund of that ticket like it was nothing to you what did you loose I had to buy on my own another airline ticket for a lot more money when you where supposed to do that for me
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ID
#2890606 Review #2890606 is a subjective opinion of poster.
Location
Hialeah, Florida

Gmail not received for booking code VYPN4Y

Have not received gmail showing full info about my booking code VYPN4Y SPIRIT DFW to Fort Lauderdale FL

User's recommendation: Priceline great service.

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ID
#2889045 Review #2889045 is a subjective opinion of poster.
Location
Carrollton, Texas

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Verified Reviewer
New Reviewer

Horrible Customer Service

My flight was late and delayed unable to catch my connecting flight and wasnt accommodating at all. This is poor customer service

User's recommendation: Don’t use they service.

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3 comments
#2064719

Welcome bro flying, yes this can happen. Next time take a bus.

#2064741
@PissedConsumer2064719

Me & my husband are military why would I catch a bus for a mistake of the airline. We’ve traveled every other airline with no issues this was a first time and last with spirit.

#2064771
@Lief Ltr

What does you being military have anything to do with this?

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ID
#2883232 Review #2883232 is a subjective opinion of poster.
Location
Houston, Texas

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New Reviewer
I just had a horrible experience with one of the spirit staff regarding my backpack carry on. Me and my husband had 1 backpack for each and it wasnt charged for extra carry on when we departed at DFW. We had the exact same backpack. However, this lady at Ft. Lauderdale...
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ID
#2883048 Review #2883048 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer
On July 22 I purchased 6 Spirit Airline Tickets for a family trip to Las Vegas. I was notified by Spirit Airline that on August 5 your company allowed my ticket and my brothers tickets to be canceled by a third party without my verbal authorization. A Brian Kelly...
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ID
#2880142 Review #2880142 is a subjective opinion of poster.
Cons
  • No customer in country service
  • Steal money
Loss
$1
Preferred solution
Full refund
New Reviewer

Information

I called to request a wheel chair and to inquire if getting my civid 19 rapid test the day before I fly is ok.
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ID
#2878945 Review #2878945 is a subjective opinion of poster.
Pros
  • Cheap

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Verified Reviewer
New Reviewer

Cancelled flights

I filed complaint on Spirit Airlines for monies that was payed out during the time flights was cancelled causing me extra money that was used to rebook a flight with another airline costing me over $700.00.
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ID
#2876706 Review #2876706 is a subjective opinion of poster.
Location
Shreveport, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need assistance with changing the names on my tickets

So far I have not been successful with getting the help that I need so if someone can please assist me asap. I need my tickets fixed before the flight the names should read as follows Fredrick Collier not Myrtle Fredrick Collier was born 06/22/1992 and the other adult ticket should read Myana Kirksy not Raymond Pirant and her birthday is 07/21/1998 will you please correct this problem as soon as possible thank you MYRTLE COLLIER at 773-707-**** reference #WCRZWV
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ID
#2874366 Review #2874366 is a subjective opinion of poster.
Loss
$500
Preferred solution
The problem corrected
New Reviewer

About a voucher

I have an issue with a voucher. Im no willing to discussed over text messages. If spirit cares about their customer someone will call me, 787-394-****. By the way im not a pissed customer, im a disaponted customer, loyal to spirit for over 20 years. Edwin Malave, SFC US ARMY
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ID
#2873796 Review #2873796 is a subjective opinion of poster.
Preferred solution
Need to speak to someone

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