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Spirit Airlines - Cheaper my ...

03/19/18. One bag checked luggage $59.00!! Then 18 pounds over and it’s another $55.00!!! Then the flight from Fort Lauderdale to Minneapolis is delayed for an hour and a half because the plane broke down and they’re trying to find another plane??? Stay away. Fly a real airline. Same price and not ghetto!
#1214515
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When airlines over-book, passengers who volunteer to take a later flight are compensated, usually with a voucher for a future flight, plus meal and lodging vouchers. They, of course, also are re-booked on a flight to their intended destination, either later that same...
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1.3
#1209489
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My family's flight to Chicago from Cancun was delayed 9 hours. We were each given $100 vouchers, and told the flights had to be booked in the next 12 months. When we received the email with the vouchers it said the voucher expired in 2 months and the flight had to be...
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1.1
I didn't like
  • Refuse to refund
#1208882
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My wife and I arrived at Atlantic City Airport at 5 AM today for a 6 AM flight to Orlando, We checked our bags and stood in line for TSA for 45 mins. Got to the gate with the plane still there, but they had closed the gate. Our bags were on the plane. There were 18...
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Anonymous
Anonymous

You say that you have flow (sic) a lot, but that must have been decades ago, before 2001.

Anonymous
Durpa

You’re right you’re not accepting responsibility for your screw up. It’s been common knowledge since 9/11 that you arrive 2-3 hours before your flight. If you have flown so ma...

1.3
Egg Harbor City, New Jersey
#1207127
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I experienced the worst customer service from a supervisor in the Atlantic City Airport. Her name is Solange Reyes. She was rude and lacked customer service etiquette. I came to the airport to purchase tickets for several trips. She hovered over the young lady that was...
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1.0
Egg Harbor City, New Jersey
I didn't like
  • Airport personnel
  • Solange reyes poor customer service
#1204406
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Spirit Airlines - Delay 478 chi to den

Three hr delay at Ohare chicago ...but thats okay...Spirt is customer safety minded...and I appreciate their concerns...
2.8
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
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Value for money
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#1203306
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Spirit Airlines - Not refunding a cancelled trip

To whom it may concern, Spoke with supervisor Jenson if #47885 and told him my issue regarding that my trip was cancelled twice and for some reason it did not show up as cancelled. He was very rude and non compliant like he already made up his mind with out listeni by to me and basically said to me this story did not sound right. Like I'm a liar. Well they lost us as customers.
1.0
Details
Customer service
Level of Comfort
Product or Service Quality
#1195276
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Spirit advertises cheap prices for tickets but don’t be fooled, this will come at other expenses. Not only was the baggage fees more expensive than traditional flights, nearly every time I’ve flown with spirit my flight has either been delayed or cancelled. In my most...
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Anonymous
Anonymous

If a flight delay of two hours caused you to miss an interview then you didn't plan correctly. Flights get delayed and it's NEVER for no reason. Just because you don't like ...

1.1
#1167022
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I planned a trip last December and tried Spirit. Seats are rock hard, like a plastic chair with no padding and you have to pay for a drink onboard. I joined the $9 fare club and was not sent a confirmation or given a copy of anything to reference. Worst flight of my...
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Anonymous
Anonymous

As a member of the $9 fare club for years I can tell you that it CLEARLY states when you sign up that it's an automatic renewal. They don't have to e-mail you as it is automa...

1.5
I didn't like
  • If you charge my card you need to email me first
  • Dishonesty
#1165082
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Contact Spirit Airlines

Mailing Address:
FREE SPIRIT Member Services
2800 Executive Way
Miramar, Florida 33025
Phone:
(801) 401-2222
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Booked tickets in August for flight from Cleveland to Las Vegas on November 15th, returning to Akron on November 21st. Only when I got to the airport on the 21st did I find out Spirit had cancelled my flight, they decided they no longer have service to Akron airport. I...
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#1162547
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