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1.0
Details
Spirit airlines is a piece of CRAP!
Spirit airlines is a piece of CRAP!
Spirit airlines is a piece of CRAP!
Spirit airlines is a piece of CRAP!
Spirit airlines is a piece of CRAP!
I’m currently stranded in Chicago (Sunday, 7/21/19). Me and my kids were due to leave and head home to L.A. yesterday evening (Sat 7/20/19 at 5pm). The airlines delayed our flight 3 times ( from 6pm, to 6:37pm, to 8pm) before finally canceling it altogether supposedly...
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3 comments
Anonymous
#1730428

I got the same treatment I missed a family wedding vacation in Niagra falls Lost car rental money Lost hotel reservations money Lost non refundable tickets home Total *** show!

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Review
#1595607 Review #1595607 is a subjective opinion of poster.
Cons
  • Lack of concern for customers
  • Horrible customer service
  • Outsourced customer service to other countries
Reason of review
Poor customer service
Preferred solution
I will never fly this airline again, and do whatever I can to discourage others from doing so.
Tags
  • dishonest
  • Stranded
  • Cancelled Flight
  • Spirit Airlines Is A Piece Of Cra
  • Too Many Fees
  • Don T Fly Spirit Airlines
  • Spirit Airline Review

Spirit Airlines in Marstons Mills, Massachusetts - Check in

How can i check in? It keeps giving an error message
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Review
#1682517 Review #1682517 is a subjective opinion of poster.
Reason of review
Poor customer service

Spirit Airlines - Got to the airport early to ride standby, because spirit sent me an email asking me if I was willing to give up my seat because the company had overbooked the flight and did I want to volunteer for sp

You should allow$9 fare club members to ride standby as part of your great customer service campaign especially if you are going to continue to overbook your flights it would help with customer satisfaction. Especially if the flight has available seating.To pay $99 defeats the purpose of the fare club j
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Review
#1682328 Review #1682328 is a subjective opinion of poster.
Reason of review
Membership should have privileges
Preferred solution
Just a suggestion, hope and a prayer

Spirit Airlines in Nagar, Rajasthan - Spirit Customer Service 888-589-1015

4.2
Details
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Review
#1679363 Review #1679363 is a subjective opinion of poster.
1.0
Details
I booked 11 passengers with my email and my credit card. All friends and employees on a trip I was paying for. I signed up for the $9 fare club with my email and my credit card. Their system put the club membership in the name of one of my passengers and it won't let...
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Review
#1676285 Review #1676285 is a subjective opinion of poster.
Cons
  • Lack of communication
  • Should answer the phone
Reason of review
Poor customer service
Loss
$550
Preferred solution
Full refund

Spirit Airlines in Camarillo, California - Worst airline

1.2
Details
Worst airline I have dealt with
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Review
#1675751 Review #1675751 is a subjective opinion of poster.

Spirit Airlines in Laurel, Maryland - MUST READ

1.0
Details
https://www.reuters.com/article/us-spirit-airlines-lawsuit-bag-fees/spirit-airlines-must-face-lawsuit-over-gotcha-carry-on-bag-fees-court-idUSKCN1VV212
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Review
#1672447 Review #1672447 is a subjective opinion of poster.

Spirit Airlines - Change reservation

1.1
Details
Spirit Airlines - Change reservation
Spirit Airlines - Change reservation
Spirit Airlines - Change reservation
Spirit Airlines - Change reservation
Spirit Airlines - Change reservation

Update by user Oct 01

Dissapointed

Update by user Oct 01

Wanted the flight they later tried to pay me to take.

Original review posted by user Oct 01

Paid for trip insurance tried to change my flight to the next day but was told by agent it would be $99, the web site said closer to $300 flight eneded up being over booked and was offered $500 @ the gate to switch to the flight i asked for! Of course just after dropping off my rental car. Just ridiculous, why pay for a service when you dont get it. Very very upset customer
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Review
#1669369 Review #1669369 is a subjective opinion of poster.
Pros
  • One fantasic male attendent
Cons
  • Did not care
  • Unprofessional organization
  • Refusal to work out a fair plan for money and time lost
Reason of review
Return, Exchange or Cancellation Policy
Loss
$900
Preferred solution
Full refund
Tags
  • Deceitful Tactics
  • Too Many Fees

Spirit Airlines - Lost bag

1.0
Details
my son just flew from Orlando to Bradley airport they checked the car seat and their one luggage bag they have the carseat no bag
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Review
#1666564 Review #1666564 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered

Spirit Airlines - Ripoff from start to 30 hrs later finally at finish....

First $55.00 for carry on bags .... Then missed my connecting flight, which meant i had to wait in an airport for 24hrs for the next flight , no hotel voucher, no food voucher , just mean customer service people ( that seemed to enjoy seeing someone suffer!) ... Btw, the $55 fee for carry on was unnecessary because one small personal bag is allowed , and they refused to refund that also
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2 comments
Anonymous
#1749837

If you paid for a carry-on when purchasing your ticket that's your problem. If not, they would not have made you pay for that at the gate unless it was too large for the free personal item dimensions.

As far as the hotel voucher, etc., the process is spelled out clear as day on their website.

They don't provide this stuff. All on you.

Anonymous
#1754457
@Anonymous

Baa baa.

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Review
#1652139 Review #1652139 is a subjective opinion of poster.
Pros
  • Cheap flight
  • Cheap
Cons
  • No customer service
Reason of review
Pricing issue
Loss
$55
Preferred solution
Full refund
Tags
  • DECEITFUL BILLING PRACTICES

Contact Spirit Airlines Customer Service

Mailing Address:
FREE SPIRIT Member Services
2800 Executive Way
Miramar, Florida 33025
United States
Phone:
(801) 401-2222
All Spirit Airlines Contacts

Latest Question

Spirit Airlines Questions

Spirit Airlines in Hyattsville, Maryland - Lost my luggage and never returned it

I missed my flight 2 weeks ago but my bag went to the destination because I already checked it in. I keep asking where my bag is. No response. I keep asking can I get my bag flown back. No response. I been emailing and calling 2 weeks straight with no eta of when or if I will ever get my luggage returned.
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Review
#1649603 Review #1649603 is a subjective opinion of poster.