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Spirit Airlines - Want invoice for trip

Wait time minimum 15 mins for a rep. I just want an itemized invoice for tickets and add-ons.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 26.
2.0
Details
Billing Practices
#1408131
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they booked me with a 70 min window in Ft Lauderdale coming from Cancun. They closed the doors 3 min early. They made me wait 2 hrs in line to rebook after they stranded me in the airport. Cost me $160 for a Hotel. Their response. We suggest you arrive for your flight...
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Company wrote 0 private or public responses to the review from Nov 17.
Anonymous
Anonymous

And you bought the ticket with only 70.min connection time.And you agreed to their terms and conditions.you assumed the risk.flights get delayed all the time for various reaso...

1.5
I didn't like
  • Customer service
#1402601
Reply to reviews
Sad November 16th Friday flight departing from dtw to MCO was schedule for departures at 5:55pm flight was delayed till 6:15pm After boarding all the passengers in flight and closing boarding doors pilot announced technical difficulties with flight at 6:15pm right at...
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Company wrote 0 private or public responses to the review from Nov 16.
Anonymous
Anonymous

Awwwwwwwwwww... So you need a free ba ba of wa wa to make you feel better? What are you, 3 years old? This is flying. They owe you nothing especially since you agreed to this ...

1.5
#1402160
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Spirit Airlines - Contacting customer service

Contacting customer serviceI’m on able to contact customer service to be able to confirm my reservations
Company wrote 0 public responses to the review from Nov 14.
#1400041
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I found the whole ordeal of booking online awful and was totally duped re baggage and carry on. I paid 100.00 to have a suitcase with me both ways and checked in. I'm going to colder climes. Purse is considered carry on! What a crock. This senior citizen will never fly...
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Company wrote 0 private or public responses to the review from Sep 05.
Anonymous
Anonymous

You should probably stay away from computers. There is no possible way anyone with eyes could miss the carry-on fees and sizes. A purse is considered a free personal item and ...

#1347290
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We arrived at our destination @ 9pm, but for some reason, one of the spirit airline plane was in front of us. So we had to wait for 15-20 minutes for them to move. After 20 minutes, the pilot said the plane ahead of us is malfunctioned and needed to be fixed. So we...
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Company wrote 0 private or public responses to the review from Aug 23.
Anonymous
Anonymous

I don't understand when you say "I got insurance for accidental death or dismeber.Iwould rather do that then sit around for 2 hours".what does that even mean?you would rather ...

Anonymous
Anonymous

"let us use one of the many open gates?" That is the dumbest thing I've heard in a long time. Look what happened when one plane was out of position. What do you think would ha...

1.9
I didn't like
  • Not flexible
  • No brain
#1336848
Reply to reviews
Late flight arrived in FLL at 7am. Many customers booked on 7:15. We all jog to gate and the flight is taxiing away. They couldn't be bothered to wait 5 minutes for their own customers getting of their flight. The reps said they CAN'T wait. So they try to find...
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Company wrote 0 private or public responses to the review from Aug 22.
Anonymous
Anonymous

Its all about costs.It literally costs the airlines 1000's thousands of dollars every MINUTE a airplane is delayed.so 5 minutes could have cost them $10,000.Also if they wait ...

Anonymous
Anonymous

I love these complaints. You whine because they wouldn't wait and then followed the clearly laid out procedures for late/delayed flights (just checked - it's all right there o...

3.0
#1335873
Reply to reviews
Warning: Do Not Book With Spirit Airlines. Yes, they are the cheapest and upfront you will be enticed to purchase the ticket. We did for a family of five on a budget. Worst mistake ever. We ended up spending triple the cost for our trip. Our trip did not end well. Our...
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Company wrote 0 private or public responses to the review from Aug 13.
Anonymous
Anonymous

What was the reason for cancellation?if it was something out of the airlines control like weather airlines will not compensate or pay for lodging.

1.0
I didn't like
  • Poorly resolved customer concerns
  • Unprofessional organization
  • Flight attendants with poor customer service attitude
#1328979
Reply to reviews
It is way too long .. But not worth it from website, carry on price .. checkin . Flight attendants.. flight delays .. customer service.. Their website is not android or windows friendly..it even stated that the reason i couldn't get boarding pass was because it was not...
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Company wrote 0 public responses to the review from Aug 07.
Anonymous
Anonymous

You should read the contract better next time

1.0
#1323974
Reply to reviews

Contact Spirit Airlines

Mailing Address:
FREE SPIRIT Member Services
2800 Executive Way
Miramar, Florida 33025
United States
Phone:
(801) 401-2222
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Spirit Airlines Products and Services

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Spirit Airlines - Great experience

I've never had a bad experience with this Airline. Flights are on time. Great prices. Staff at the airport and the airplanes are very good.
Company wrote 0 private or public responses to the review from Aug 03.
4.8
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1320390
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