State: Michigan City: Detroit Product: Spirit Airlines Flight Clear all filters (4 of 231 reviews match)
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Spirit Airlines in Detroit, Michigan - Did not Board us on my Confirm Flight

Spirit Airlines staff did not let me and my son board while I hold a boarding pass, we were at the counter one & hour prior to schedule departure time. I have travelled a lot and a good airline will expetide to catch your fligth. Pretty sad on behalf of Spirit Airlines. More over my inbound flight was late for three hours and I have to take that hardship also. I miss my ride to go and visit my parent on time. I have to incure some extra expenses which were in result on this delay. Customer service and customer handling was very very poor. Shame on this airline.
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Review
#429252 Review #429252 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Loss
$1000

Spirit Airlines in Detroit, Michigan - Seat to close to each other

was on a flight from Tampa this weekend and was jammed into a seat and now i had huge bruises on the back of my legs from my seat, never again will i fly with this cheap flyer, a pop cost 3.00, paying for carry on, weight for luggage is 40 lbs, and when the person in front puts their seat back its right in your face, my knees were so jammed that i couldn't move my legs for over 2 hours and the bruises are very sore, the plane felt unsafe swirling on *** and landing, never again
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#385736 Review #385736 is a subjective opinion of poster.
Service
Spirit Airlines Flight

Spirit Airlines in Detroit, Michigan - Spirit Airline is the worst airline that I've ever flown

This is the worst airline that I've ever flown on. FEES for literally everything, checked a bag prior to boarding, yes a $50 fee, 3 lbs over their weight limit another $38 fee, then while boarding with a roller bag they docked me another check luggage fee $45 for a bag that 1) was able to fit in the overhead compartment and 2) I carried on the plane and put it in the bin myself. Plus not to mention, no complementary beverages or snacks. And to top it all off, their seats do not recline, so you're stuck in this upright position the entire flight time....So bottomline, what you don't pay for in the cost of a ticket, they get their money out of you in all kind of other miscellaneous fees. A true rip off with a bait and switch tactics!!! I will blog, twit, and continue to post about this dirty corrupt airline as long as feel is necessary. And being active military made no difference.... stay away from Spirit Airlines!
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#324837 Review #324837 is a subjective opinion of poster.
Service
Spirit Airlines Flight
Loss
$50

Spirit Airlines Made Us Miss Our Cruise

We booked our flight 2 months in advance leaving 1 day early 4/5/2012 to enjoy the sunshine before cruising and celebrating our Anniversary.The first flight engine went out we had to get a hotel and we had to pay for the room. Then the next day in Chicago and that flight was 1 1/2 hours delay which made us miss our BOAT they would not compensate us give us a voucher for another airline or anything to get to our destination so we can make our boat. Once we got to Ft Lauderdale and explained out situation to the airlines they still did not help us. We stayed in Florida for 2 more days for our flight back to Michigan and spent money for room and board that was not necessary
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#311079 Review #311079 is a subjective opinion of poster.
Service
Spirit Airlines Flight

Contact Spirit Airlines Customer Service

Mailing Address:
FREE SPIRIT Member Services
2800 Executive Way
Miramar, Florida 33025
United States
Phone:
(801) 401-2222
All Spirit Airlines Contacts