Late flight arrived in FLL at 7am. Many customers booked on 7:15.
We all jog to gate and the flight is taxiing away. They couldn't be bothered to wait 5 minutes for their own customers getting of their flight. The reps said they CAN'T wait. So they try to find solutions and their are few.
Will not book on another airline and many of their flights were full. They said they could get me a flight from FLL to Detroit then to Myrtle Beach the next day. This is after taking red eye from Denver to FLL. You gotta be kidding me.
So costs me $485 for one way to get home late same day on Delta without flying back across country. They knew these customers were connecting from one Spirit flight to another and couldn't be bothered to wait 5 minutes.
Would not have even made flight late. Disgusting way to treat customers.
Product or Service Mentioned: Spirit Airlines Customer Care.