Spirit advertises cheap prices for tickets but don’t be fooled, this will come at other expenses. Not only was the baggage fees more expensive than traditional flights, nearly every time I’ve flown with spirit my flight has either been delayed or cancelled.
In my most recent experience, flight 484 from Dallas to Philadelphia was delayed almost two hours with no explanation. This delay caused me to miss an interview I had scheduled. I’ve submitted complaints online and never received any feedback. When I explained this to a spirit employee, they simply handed me the customer service number and said “try again”.
Save yourself the frustration and DO NOT fly spirit, the tickets may be cheap but you end up paying the same price as other airlines when you include the baggage fees. Not to mention the poor service they provide, the extra few bucks spent on a different airline will be well worth missing the experience of flying with such an unprofessional airline.
Product or Service Mentioned: Spirit Airlines Flight 484.
Reason of review: Bad quality.