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Summary of Spirit Airlines Customer Service Calls

70 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
04:05 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Spirit Airlines to Ask about:

Return/ Replace:

  • “Flight changes”

Request for Information:

  • “Question about service Animal”
  • “Questions about tickets”
  • “Question about IDs for minors”

Account:

  • “LLP password”
  • “Trying to reset my password so I can print my boarding pass”

Other:

  • “Instructed”
  • “Special attention”
  • “Message about flight”

Spirit Airlines Rating Stats

1.5 out of 5 stars
based on 174 reviews
See all 501 reviews

Rating stats

  1. 119 reviews
  2. 36 reviews
  3. 15 reviews
  4. 2 reviews
  5. 2 reviews

About Spirit Airlines

Top 5 Spirit Airlines Services

Flight, Flight Booking, Baggage Policy, Customer Care, Membership

Top 5 Spirit Airlines Products

Coupon, Website, Free Flight Coupon

Top 5 Likes about Spirit Airlines

Flight attendants are always very nice, Cheap flight, Attendents on board, S------, Big seats

Top 5 Dislikes about Spirit Airlines

Horrible customer service, Refuse to refund, Carry-on charge, Unprofessional staff, Unprofessional organization

Summary

Spirit Airlines ULCC Ultra Low Cost Carrier services 56 markets in the United States, Bahamas and Caribbean with 185 flights per day. Among the standard ULCC product features ultra low fares; the largest ULCC network in The Caribbean and Latin America, online check-in, clean, new airplanes, the youngest Airbus fleet in the Americas; deluxe leather seating, etc. Spirit Airlines optional services and products include hotels, cars, vacation packages and cruises; event tickets, golf tee times and tours; travel insurance; onboard beverages and snacks; discounted airport parking; checked baggage and the like. In September 2006 the company became an all-Airbus airline.

Spirit Airlines reviews and complaints

Spirit Airlines is ranked 87 out of 501 in Transport category

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Spirit Airlines Stats

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Number of Reviews

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Number of Calls

No calls for this period.

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Products and Services Sold by Spirit Airlines

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