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Summary of Spirit Airlines Customer Service Calls

52 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:07 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Spirit Airlines to Ask about:

Other:

  • “Special attention”
  • “Questions about tickets”
  • “Question about IDs for minors”

About Spirit Airlines

Top 5 Spirit Airlines Services

Flight, Flight Booking, Baggage Policy, Customer Care, Membership

Top 5 Spirit Airlines Products

Coupon, Website, Airline Fleet, Free Flight Coupon

Top 5 Likes about Spirit Airlines

Flight attendants are always very nice, Cheap flight, S------, Big seats, Attendents on board

Top 5 Dislikes about Spirit Airlines

Poor customer service, Refuse to refund, Carry-on charge, Rude liars, Dishonesty

Summary

Spirit Airlines ULCC Ultra Low Cost Carrier services 56 markets in the United States, Bahamas and Caribbean with 185 flights per day. Among the standard ULCC product features ultra low fares; the largest ULCC network in The Caribbean and Latin America, online check-in, clean, new airplanes, the youngest Airbus fleet in the Americas; deluxe leather seating, etc. Spirit Airlines optional services and products include hotels, cars, vacation packages and cruises; event tickets, golf tee times and tours; travel insurance; onboard beverages and snacks; discounted airport parking; checked baggage and the like. In September 2006 the company became an all-Airbus airline.

Spirit Airlines reviews and complaints

Spirit Airlines is ranked 88 out of 475 in Transport category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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