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Spirit Airline's online check-in web page refresh with long-delay and/or crashes when refusing added-charge services or NOT $9 Club member. Spent close to 1 hour of time just to get to the Boarding Pass Printing stage and Checked-Baggage requests were omitted. Spend...
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Anonymous
Anonymous

I fly Spirit exclusively and have never had this issue and I am not a $9 fare member and don't use the extra add'ons very often. Anytime you are dealing with the internet you...

2.5
I liked
  • Airport locations
I didn't like
  • Computer systerm error
  • Website slowness
  • Constant bombardment to up-sale
#1086350
Reply to reviews
I was contacted by a Spirit employee, and was given a load of ***. We were offered $200 in vouchers, that was a total of 2 $50 vouchers each. Me and ny husband will NEVER fly Spirit again. They can stick there vouchers where the sun don't shine. Shame on them for...
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Anonymous
Anonymous

Good grief! Professional whiner I see. First of all, Spirit is a no frills airline, which is why their fare is cheap. That is why I ALWAYS fly with them. So no, coffee and...

#1076373
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Wheel chair personnel for spirit airline from Atlanta GA sent my grandmother on the wrong plane and now she is stranded in Texas scared and not knowing what to do. I call spirit they will book her for another flight the next day. How do they expect and 83 year old...
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Anonymous
Anonymous

if she is mentally unable to care for herself then shame on you for allowing her to fly alone! It's absolutely disgusting that anyone would let their family member who is dis...

1.0
#1072628
Reply to reviews

Spirit Airlines - Third world service. if you can call it that.

Spirit Airlines
#1058422
Lost my bags with badly needed meds. Dam it. I am so mad!!!!!
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Spirit Airlines Flight Review

Spirit Airlines
#1012426
1.0
Details
THIS AIRLINE SUCKS!!! DON'T FLY WITH THEM THEY WILL SUCK YOU DRY OF SEAT FEES, BAGGAGE FEE, WATER OR ANY OTHER ITEMS THAT YOU GET FROM ALL OTHER AIRLINES FOR FREE!!! THEN CANCEL YOUR FLIGHT AFTER SITTING AT THE AIRPORT FOR 5 HOURS, AND DON'T HAVE ANY FLIGHTS BACK FOR 2 DAYS!!! TRAVELERS BEWARE!!!!
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
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Value for money
Website
Spirit Airlines - Simple Review #1487514174
1/1

Spirit Airlines Customer Care Review

Spirit Airlines
#1010670
Myrtle Beach Airport (MYR) 02/18/2017 No others details but quite embarrassing.
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Spirit Airlines Flight Booking Review

Spirit Airlines
#1005302
3.8
Details
Their customer service is horrible! After no luck booking my flight online i called and was hung up on the first time. Ended up calling 3 times and no help at all. I went to orbitz.com where i never have any problems. So pissed
Comment
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
My flight was cancelled today july 1, 2017. This is my first time to get a spirit flight; now, i regret having that decision. Its expensive, tasking, and hard to look for anew flight for i only have 4 days vacation to see my fiance and son. They have poor customer...
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1.0
#1068811
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I was sent an email that my flight was cancelled and then they sent another email that it was just delayed and hour. I then called and they told me that my husband and I was a no show and I can not get my money back. This airlines customer care is ZERO. Now I am stuck...
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h.kitchener
h.kitchener

I have found it always for the best to fly with a REAL airline, eg., Delta, SouthWest, etc.

1.0
I liked
  • Flight attendants are always very nice
I didn't like
  • Leaving a passenger stranded
  • Charge skimming
  • Lowering normal baggage weight used by other airlines by 10 lbs
#1065710
Reply to reviews
Our weekend to New Orleans plans along with several hundred other Spirit Airlines customers was completely ruined due to Tropical Storm Cindy. Spirit refused to work with us on our travel and corresponding hotel reservation was placed on the travel advisory list and...
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1.0
#1064844
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On June 12 we had a 6:17 pm flight. After a few delays, our flight was cancelled. That was 10 pm. We had to purchase our seats, paid $20.thats $40. for the 2 of us. We would have had to pay $125. each to change our dates. We were terribly mistreated. Waited in line for...
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Anonymous
Anonymous

Spirit doesn't refund for cancelled flights. It's clear as day when you purchase your tickets. Do some research next time.

#1063396
Reply to reviews
Our flight was for June 12, 6:17 pm. After a few delays, they finally cancelled our flight! After waiting in line for over 2hours, we were sent to baggage area to get a cot. It was freezing, had no blankets, no water and no security.Makes me sick to think about it....
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Anonymous
Anonymous

Were you expecting them to roll in a fancy bed and room service? It's the airport's responsibility to provide the cots, etc. and this is simply something that happens. If yo...

#1062913
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On june 14 our flight was delayed twice then being cancelled they gave us 2options either wait 2days to get on a flight or get a refund which was not a full refund which im fighting for.with a family of five we had to rent a bigger vehicle to drive back home to chicago...
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1.2
#1062638
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We were booked pn flt NK 615 leaving Boston at 6:17 pm June 12,2017. After many delays, the flt was cancelled at 10:00 pm. We stood in line at least 2 hrs. to be reassigned. We were given cots to sleep on in the baggage area around 12:00 pm. We had no blankets, no...
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Anonymous
Anonymous

"I am so happy to be home, but I have been sick and depressed since.How can they treat people like this?"Please stay home and do not fly again if this made you sick and depres...

1.0
#1062348
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