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We were booked pn flt NK 615 leaving Boston at 6:17 pm June 12,2017. After many delays, the flt was cancelled at 10:00 pm. We stood in line at least 2 hrs. to be reassigned. We were given cots to sleep on in the baggage area around 12:00 pm. We had no blankets, no...
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1.0
#1062348
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I had an issue with a flight attendant on a flight from Las Vegas to Ft. Lauderdale. I boarded the plane, stowed my carry-on in the overhead bin, and sat in the first row, as I was supposed to do. The flight attendant decided that my carry-on bag was too large and...
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Anonymous
Anonymous

I've never had an issue with Spirit. You know why? Because I measure my carry-on bag first and I make sure it fits in the bin that all airports have right outside the gate. ...

1.0
I didn't like
  • Flight attendants with poor customer service attitude
  • Very unhappy
#1062261
Reply to reviews
June 16, 2017 Spirit Airline, You should not even be an airline to service people because people are not even your number one priority! Do you understand that when people book with you, they have deadlines to meet and important places to be at? People trust that your...
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Anonymous
Anonymous

You should probably learn to drive places rather than fly. This is an EXTREMELY common problem with smaller airports and happens with EVERY airline. When you choose to fly o...

1.0
I didn't like
  • Last minute cancelation with little regard to people
#1062071
Reply to reviews
Spirit Airlines - Simple Review #1487514174
1/1

Spirit Airlines Customer Care Review

Spirit Airlines
#1010670
Myrtle Beach Airport (MYR) 02/18/2017 No others details but quite embarrassing.
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Spirit Airlines Flight Booking Review

Spirit Airlines
#1005302
3.8
Details
Their customer service is horrible! After no luck booking my flight online i called and was hung up on the first time. Ended up calling 3 times and no help at all. I went to orbitz.com where i never have any problems. So pissed
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Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
Spirit Airlines - Simple Review #1483667854
1/3

Spirit Airlines Baggage Policy Review

Spirit Airlines
#986183
1.7
Details
I was traveling Atlanta GA to Las Vegas NA dec 24/16 round trip when return to Atlanta jan03/17 flight NK1068 9:12am confirmation JYIRYJ gate B24 lady tell me need us $100.00 my small luggage that not right but my luggage is right, she said put my luggage in the garbage. I had use platic garbage and put my staf.
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Short Review on November 07, 2016

Spirit Airlines
#950564
2.7
Details
The representative provided me with quick and Awesome assistance
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Billing Practices
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DO NOT TAKE SPIRIT AIRLINES! THESE COMPANIES ARE TERRIBLE PEOPLE! I purchased a ticket and when i got to the airport to go home. I couldnt get on because spirit booked my flight not for another month when I had the confirmation receipt that proved I bought a ticket for...
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Anonymous
Anonymous

"spirit booked my flight not for another month"Oh Spirit did it...LOL

1.0
#1056151
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Horrible customer service! We arrived 2 1/2 hours earlier then our flight and still missed it. Why and how? They change the gate location 1 hour before the plane was to leave while we were away grabbing some food and never announced it over the intercom. When we came...
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Anonymous
Anonymous

Do they have online check in?if so they may have not known you were actually checked in at the airport.And if you were at the wrong gate you probably would not have heard fina...

1.2
#1038769
Reply to reviews
SPIRIT Airlines . Please read the fine print when dealing with this airline. I received a partial refund after spending close to three days at the airport , but I lost major bucks on my non-refundable room. I also received a travel voucher , that I'm unable to redeem...
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Anonymous
Anonymous

So you say you were on time but if you were not there 2 hours early to allow enough time to get checked in and through security,then you were not on time.

Anonymous
Anonymous

You are right to say read the fine print, but one should do that for every airline. You chose to be cheap and fly Spirit which has limited planes and no agreement with other ...

#1029838
Reply to reviews
I was treated so poor these past 2 days missing my flight almost 2 times because of the horrible customer service team in san Juan. I have pictures and videos of what happened today as I was embarrassed in front of all passengers trying to be forced to sit in a seat...
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Anonymous
Smitty

500 Lb persons should have to purchase 2 seats. Or pay by the pound x volume like all other type of freight.I hate flying and have never had anything but trouble coming or goi...

1.2
#1029449
Reply to reviews
Spirit is no deal. Every leg of my trip has been a disaster. A two hour delay on leg one left us sleeping in the airport. A delay getting assigned a gate on the way back lead to a back up in customs. After over 2 hours there, by the way, customs in Fort Lauderdale...
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1.2
#1029038
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Flight delayed three days in a row. Each time I got bumped due to the airlines fault they were nice, luckily I was staying with family so I did not incur costs just inconvenience due to paying for airport parking three days in a row. On day 3 I was delayed again and...
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2.1
I liked
  • Cheap flight
  • Plane did not crash
  • Almost didnt crash
I didn't like
  • Rude liars
  • Delays and cancellations
  • Poor service
#1026547
Reply to reviews
Yes its true spirit owes you nothing.You were late regardless of the reason and you broke the contract.Its as always a good idea when booking two airlines to leave hours if not a day in between the scheduled flights so if theres any delays you still make it.Also snacks...
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#1022306
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