State: California Product: Spirit Airlines Flight Clear all filters (0 of 216 reviews match)
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Spirit Airlines Flight Review

The worst service late staff late flights horrible customer service hands down an I fly once a week for years only had 2 experiences w spirit and this is my last!
1.0
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Exchange, Refund and Cancellation Policy
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Product
Spirit Airlines Flight
#926448
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Spirit Airlines Flight Review

I recently exchanged a flight from march 6 to feb 23 i was charged full price for both flights ??? Flight conformation # D6U3RC. I got a sperit Master credit card and was not given my 2500 bonus miles and my 1500 miles on my first purchace please advise???
Product
Spirit Airlines Flight
#791547
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I fly approximately 1-2 times a month with Spirit, ONLY because they are inexpensive.The majority of their staff are unprofessional in both appearance and customer service. I understand they are a low cost airline. However, there is no excuse for their employees to be...
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2.3
Product
Spirit Airlines Flight
#774267
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my experience was pure unmitigated torture. each time one hour sitting on runway before ***. I would rather get a root canal done than get on one of their flights. I would drive from l.a. to detroit before flying with this trainwreck. lawn chair non reclining seats...
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1.0
Julian,California
Product
Spirit Airlines Flight
#764597
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I was drawn by the low prices for a trip from Oakland to Chicago. After I booked it, the carry on and checked bag fees, "seat prices" and "airport charge" took the cost way beyond the normal fares. I was never able to reach a person in customer service by phone but got...
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Anonymous
Anonymous

This is the customer's fault for not reading the terms of the ticket they were buying, before doing so. It is hard to blame a company for the customer's failure to do due dil...

Anonymous
Anonymous

Make sure you book on www.spirit.com third party sites don't tell you about the extras.

1.0
Product
Spirit Airlines Flight
#752834
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The worst airline ever exists in the world . I was planning to fly from SAN to DAL today . Didn't expect to pay a $100 fee for a tiny carry on , so I argued with the front desk . Meanwhile , there is another lady arguing with the front desk for 15 minutes . In the end...
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Anonymous
Anonymous

So you agreed to the rules with Spirit airlines and then argue at the counter about having them enforced. You are too cheap to pay the $100 fee for a carry on, despite the fa...

Product
Spirit Airlines Flight
#704394
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Baggage fees with Spirit are very confusing. We will likely never use Spirit again as a result. According to the reservation receipt we received upon purchasing the ticket, the baggage fees were $30/bag. Then when we to got the boarding pass, the fee was raised to $40...
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Anonymous
JrOrlando

Did you ever take a limousine? It was nice, but expensive. Have you ever taken a taxi? It was okay, but doesn't cost as much. Have you ever ridden the bus? That was cheap,...

Product
Spirit Airlines Flight
I didn't like
  • Carry-on charge
  • Charge skimming
  • Poor customer service
#597148
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They are the worst airline ever. I wish there is way to give no star at all. They canceled my flight without good reason or any sort of notification, saying that since I missed my first flight and hence they canceled my second flight. I couldn't find this out until I...
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1.0
Product
Spirit Airlines Flight
I didn't like
  • No customer service
  • Refuse to put me to another flight
  • Refuse to refund
#580788
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I had such a horrible experience with Spirit thinking this would be a better flight for my dad who is 92 years old and traveling to Minnesota...it was a direct flight and because he was traveling by himself I thought it was the best choice even though I had to travel...
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Product
Spirit Airlines Flight
#490956
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Daughter was flying to visit from lax to hou arrived 2hours early to check in and the manager at the spirit counter said she missed her flight. Noted her as a no show made no effort to put her on another flight and was a straight up ***!!!!! No professionalism at all....
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Product
Spirit Airlines Flight
#488815
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