Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Value for money

I just attempted to use my $50 Spirit voucher (which I didn't request, but received by email) because Spirit delayed our midnight flight out of Las Vegas until 3:30am but still required that we all be at the airport by 10pm (probably so their baggage check-in employees could be released and they didn't have to pay them). There were so many people at the check-in that we completely filled the baggage drop area and people were wrapped outside of the baggage drop area the length of the terminal.

Come to find out the $50 voucher was actually worth $0.02 which Spirit claims is the value of the "flight" portion of the flight "base fare" for one ticket. I know going in that Spirit is a cheap airline but why bother even making a show of giving a $50 voucher (which was virtually worthless) for being inconvenienced when I didn't even ask for it.

Spirit must be scamming some type of reporting that they have to do to an airline agency.

Product or Service Mentioned: Spirit Airlines Coupon.

Reason of review: Pricing issue.

Monetary Loss: $50.

Preferred solution: Price reduction.

I liked: Big seats, Flight attendants are always very nice.

I didn't like: Voucher scam.

  • Voucher Scam
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