I just booked I went to get seats the girl said we would not be siting together she wanted me to buy seats big scam then I found out no water no soda nothing AFTER YOU BUY THE TICKET. I WOULD NEVER fly THIS AIRLINE AND I WILL TELL EVERYONE ON MY FACEBOOK page NOT TOO...Read more
Egg Harbor City, New Jersey
I didn't like
- Marketing gimmicks
- Lying to customer
I flew from Las Vegas to Seattle 8/24/17. During the boarding process several passengers were told to pay cash for tgeir carry on bag. Each essentially explained these were the same bags the had on their Spirit arrival flights. These customers later boarded after I had...Read more
Spirit Airline's online check-in web page refresh with long-delay and/or crashes when refusing added-charge services or NOT $9 Club member. Spent close to 1 hour of time just to get to the Boarding Pass Printing stage and Checked-Baggage requests were omitted. Spend...Read more
- Airport locations
I didn't like
- Constant bombardment to up-sale
- Computer systerm error
- Website slowness
Spirit Airlines - DIRECT PHONE # FOR HILLARY JURGENSEN , Customer Relations
(954)447-7905 If you are having a hard time getting any resolution from Sprits whack customer service agents who just try to slam and defraud their customers at every turn....call the head of Customer Relations DIRECT, HILLARY JURGENSENS AT (954)447-7905
Spirit Airlines - Worst Airline ever. Supervisors are a holes
Cancelled flight weather perfect. People sleeping at airport for days.
Spirit Airlines - Always something
It's never right. This time it was my lack of TSA PRE ON MY TICKET. It's paid for, it's computer generated. It was not on my boarding pass. I will do my best to never travel Spirit again.
Spirit Airlines - Third world service. if you can call it that.
Lost my bags with badly needed meds. Dam it. I am so mad!!!!!
I was contacted by a Spirit employee, and was given a load of ***. We were offered $200 in vouchers, that was a total of 2 $50 vouchers each. Me and ny husband will NEVER fly Spirit again. They can stick there vouchers where the sun don't shine. Shame on them for...Read more
Wheel chair personnel for spirit airline from Atlanta GA sent my grandmother on the wrong plane and now she is stranded in Texas scared and not knowing what to do. I call spirit they will book her for another flight the next day. How do they expect and 83 year old...Read more
My flight was cancelled today july 1, 2017. This is my first time to get a spirit flight; now, i regret having that decision. Its expensive, tasking, and hard to look for anew flight for i only have 4 days vacation to see my fiance and son. They have poor customer...Read more
I was sent an email that my flight was cancelled and then they sent another email that it was just delayed and hour. I then called and they told me that my husband and I was a no show and I can not get my money back. This airlines customer care is ZERO. Now I am stuck...Read more
Our weekend to New Orleans plans along with several hundred other Spirit Airlines customers was completely ruined due to Tropical Storm Cindy. Spirit refused to work with us on our travel and corresponding hotel reservation was placed on the travel advisory list and...Read more
On June 12 we had a 6:17 pm flight. After a few delays, our flight was cancelled. That was 10 pm. We had to purchase our seats, paid $20.thats $40. for the 2 of us. We would have had to pay $125. each to change our dates. We were terribly mistreated. Waited in line for...Read more
Our flight was for June 12, 6:17 pm. After a few delays, they finally cancelled our flight! After waiting in line for over 2hours, we were sent to baggage area to get a cot. It was freezing, had no blankets, no water and no security.Makes me sick to think about it....Read more
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