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I flew from Las Vegas to Seattle 8/24/17. During the boarding process several passengers were told to pay cash for tgeir carry on bag. Each essentially explained these were the same bags the had on their Spirit arrival flights. These customers later boarded after I had...
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Anonymous
Anonymous

Boohoo. So these people didn't do their research to make sure their bags were the right size - which should have been done BEFORE the trip, but can also be done right at the...

1.3
#1094726
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Spirit Airline's online check-in web page refresh with long-delay and/or crashes when refusing added-charge services or NOT $9 Club member. Spent close to 1 hour of time just to get to the Boarding Pass Printing stage and Checked-Baggage requests were omitted. Spend...
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Anonymous
Anonymous

I fly Spirit exclusively and have never had this issue and I am not a $9 fare member and don't use the extra add'ons very often. Anytime you are dealing with the internet you...

2.5
I liked
  • Airport locations
I didn't like
  • Website slowness
  • Constant bombardment to up-sale
  • Computer systerm error
#1086350
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I was contacted by a Spirit employee, and was given a load of ***. We were offered $200 in vouchers, that was a total of 2 $50 vouchers each. Me and ny husband will NEVER fly Spirit again. They can stick there vouchers where the sun don't shine. Shame on them for...
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Anonymous
Anonymous

Good grief! Professional whiner I see. First of all, Spirit is a no frills airline, which is why their fare is cheap. That is why I ALWAYS fly with them. So no, coffee and...

#1076373
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Spirit Airlines - Worst Airline ever. Supervisors are a holes

Spirit Airlines
#1098012
1.5
Details
Cancelled flight weather perfect. People sleeping at airport for days.
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Spirit Airlines - Always something

Spirit Airlines
#1068663
It's never right. This time it was my lack of TSA PRE ON MY TICKET. It's paid for, it's computer generated. It was not on my boarding pass. I will do my best to never travel Spirit again.
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Spirit Airlines - Third world service. if you can call it that.

Spirit Airlines
#1058422
Lost my bags with badly needed meds. Dam it. I am so mad!!!!!
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Spirit Airlines Flight Review

Spirit Airlines
#1012426
1.0
Details
THIS AIRLINE SUCKS!!! DON'T FLY WITH THEM THEY WILL SUCK YOU DRY OF SEAT FEES, BAGGAGE FEE, WATER OR ANY OTHER ITEMS THAT YOU GET FROM ALL OTHER AIRLINES FOR FREE!!! THEN CANCEL YOUR FLIGHT AFTER SITTING AT THE AIRPORT FOR 5 HOURS, AND DON'T HAVE ANY FLIGHTS BACK FOR 2 DAYS!!! TRAVELERS BEWARE!!!!
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
Quality of Food
Staff
Value for money
Website
Wheel chair personnel for spirit airline from Atlanta GA sent my grandmother on the wrong plane and now she is stranded in Texas scared and not knowing what to do. I call spirit they will book her for another flight the next day. How do they expect and 83 year old...
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Anonymous
Anonymous

if she is mentally unable to care for herself then shame on you for allowing her to fly alone! It's absolutely disgusting that anyone would let their family member who is dis...

1.0
#1072628
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My flight was cancelled today july 1, 2017. This is my first time to get a spirit flight; now, i regret having that decision. Its expensive, tasking, and hard to look for anew flight for i only have 4 days vacation to see my fiance and son. They have poor customer...
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1.0
#1068811
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I was sent an email that my flight was cancelled and then they sent another email that it was just delayed and hour. I then called and they told me that my husband and I was a no show and I can not get my money back. This airlines customer care is ZERO. Now I am stuck...
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h.kitchener
h.kitchener

I have found it always for the best to fly with a REAL airline, eg., Delta, SouthWest, etc.

1.0
I liked
  • Flight attendants are always very nice
I didn't like
  • Leaving a passenger stranded
  • Charge skimming
  • Disgraceful pricing scam
#1065710
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Our weekend to New Orleans plans along with several hundred other Spirit Airlines customers was completely ruined due to Tropical Storm Cindy. Spirit refused to work with us on our travel and corresponding hotel reservation was placed on the travel advisory list and...
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1.0
#1064844
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On June 12 we had a 6:17 pm flight. After a few delays, our flight was cancelled. That was 10 pm. We had to purchase our seats, paid $20.thats $40. for the 2 of us. We would have had to pay $125. each to change our dates. We were terribly mistreated. Waited in line for...
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Anonymous
Anonymous

Spirit doesn't refund for cancelled flights. It's clear as day when you purchase your tickets. Do some research next time.

#1063396
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Our flight was for June 12, 6:17 pm. After a few delays, they finally cancelled our flight! After waiting in line for over 2hours, we were sent to baggage area to get a cot. It was freezing, had no blankets, no water and no security.Makes me sick to think about it....
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Anonymous
Anonymous

Were you expecting them to roll in a fancy bed and room service? It's the airport's responsibility to provide the cots, etc. and this is simply something that happens. If yo...

#1062913
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On june 14 our flight was delayed twice then being cancelled they gave us 2options either wait 2days to get on a flight or get a refund which was not a full refund which im fighting for.with a family of five we had to rent a bigger vehicle to drive back home to chicago...
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1.2
#1062638
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