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Spirit Airlines

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72 complaints

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Spirit Airlines’ ULCC (Ultra Low Cost Carrier) services 33 markets in the United States, Bahamas and Caribbean with 185 flights per day. Among the standard ULCC product features ultra low fares; the largest ULCC network in The Caribbean and Latin America, online check-in, clean, new airplanes, the youngest Airbus fleet in the Americas; deluxe leather seating, etc.

Spirit Airlines optional services and products include hotels, cars, vacation packages and cruises; event tickets, golf tee times and tours; travel insurance; onboard beverages and snacks; discounted airport parking; checked baggage and the like. In September 2006 the company became an all-Airbus airline. Please try to contact Spirit Airlines Customer Service directly prior to posting any complaints on this site.

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Spirit Airlines Complaints & Reviews

Spirit Airlines Reviews

Anonymous
Spirit Airlines NIGHTMARE

Went on a trip to Costa Rica. A beautiful time. On the way back, the Spirit pilot announces on the tarmac that he needs to return to the gate because 'he forgot to do some pape...

#292350
Jan 27, 2012
11

Turcoross
Another taken customer of Spirit Airlines

COMPLAINT ACTIVITY REPORT Case # 90135419 BBB of Southeast Florida & the Caribbean Consumer Info: Turcotte, Ross Business Info: Spirit Airlines 21 Golf Cour...

#291475
Jan 24, 2012
33

Billy_Br...
Spirit Airlines THIEFS AND LIERS: VOUCHERS FOR GIVING UP SEATS ARE UNUSABLE

VOUCHERS FOR GIVING UP SEATS ARE UNUSABLE Dont ever give up your seats for vouchers for "Free Flights"is a lie. I have been trying to use mine for months and they t...

#289564
Jan 16, 2012
90

Bo1269
Spirit Airlines, the airlines that spit on you

This airline is a scam!! be aware before you book, or do better and give your money to the homeless its much better, and will make you feel much better too!! i booked 2 tick...

#289057
Jan 14, 2012
100

Anonymous
Spirit Airlines - Spirit airline is the worst airline ever!

Biggest liar and worst customer service EVER!!! I have $200 credit in their airline account and I called them twice to confirm my credit expiration date. Both time they told ...

#287863
Jan 10, 2012
122

Anonymous
A Flight to *** with Spirit Airlines

Despicable , sneaky, and deceptive! This airlines lures you in with seemingly cheap airfares. The shock comes when you check in either online or at the airport where you are forced...

#286385
Jan 04, 2012
167

Anonymous
Spirit Airlines - Did not disclose excessive fees prior to booking travel

Spirit Airlines gives an excellent fee for air travel but does not disclose excessive baggage, seating fees prior to booking travel. Once you realize that these fees make it a "no...

#286004
Jan 03, 2012
144

Anonymous
Spirit Airlines - Spirit Airline - worst, ever.

I wish I had read this before I booked my flight with Spirit. As others have stated, it is by far the WORST, most ATROCIOUS airline I had ever had to deal with in my...

#285451
Dec 31, 2011
186

TWINKIEP...
Spirit Airlines SUX!!!!

I was vacationing with my family in Orlando, Florida from Tuesday, November 29 to Sunday, December 4, 2011. On Friday, December 2, I received a voicemail from Spirit airlines. It...

#280102
Dec 08, 2011
212

Stevenmgrr
Spirit Airlines - Beware of worthless vouchers

Last year we received 2 vouchers from Spirit Airlines for voluntarily giving up our seats on a grossly overbooked flight from Orlando to Detroit. Before accepting the vouchers we ...

#279553
Dec 06, 2011
202

Brettjoh...
Spirit Airlines Customer Service is Frustrating!

Spirit Airlines Customer Service is Frustrating!They sent me a promotion email for $24 off the flight and the promo code wasn't working but I met all of the criteria(time...

#279527
Dec 06, 2011
130

Anonymous
Spirit Airlines - Spirit is the worst airline in the industry

SPIRIT is the worse airline you could possibly fly on...bad customer service .. rude flight attendants ..noisy airplanes...you have to pay for everything you carry.. I mean you pay...

#277648
Nov 28, 2011
210

Anonymous
No Thanks To Spirit Airlines

My brother will not be able to be with us for Thanksgiving. Spirit airlines cancelled its flight from Niagara Falls to Fort Lauderdale early this morning and refuses to add another...

#276836
Nov 23, 2011
177

Jharper
Spirit Airlines - VERY POOR SERVICE

First time ever writing a complait in 30 years. We too were sucked in to Spirit air to save a few bucks only to get raped at the bagage check in. Then very dirty planes and 4 hour...

#273029
Nov 05, 2011
263

Never on...
Spirit Airlines - SPIRIT THE WORST AIRLINE IN HISTORY

Believe the complaints you see here. Believe that there are hundreds of thousands of others who didn't want anything ever to do with SPIRIT again and decided not to write just ...

#271471
Oct 29, 2011
337

Brett4b
Spirit Airlines - SpiritRipF

Barclays/Spirit offered credit card with free air milage. I bit. When I tried to use the card, there was nothing free. As soon as I called and they verified there was a flight on t...

#271123
Oct 27, 2011
177

Onetopma...
Spirit Airlines - Worst Airline Ever!!!

Ok I never write reviews but I could not let this one slide by. I'll get straight to the point, first Spirit airlines are the dirtiest airline I have ever seen. They had the flight...

#269306
Oct 20, 2011
343

Anonymous
Spirit Airlines - One plane operation?!?

When you purchase a cheap ticket, one can overlook the cracked pleather seats, additional charges for baggage (carry on or checking in), and even the fee if you would like to choos...

#268608
Oct 17, 2011
236

Anonymous
Spirit Airlines is a ripoff

If you have to change your flight for any reason - including my case where Spirit Airlines set the travel itinerary for the wrong date - you will not receive a refund. You will lik...

#267432
Oct 11, 2011
292

Shuey
Spirit Airlines - mileage credit denial

I telephoned Spirit Airlines when I noted that they failed to credit me for the miles I accumulated for a recent flight to Detroit. The representative (in India) with whom I spoke ...

#266939
Oct 08, 2011
270

Territalks
Spirit Airlines and there club

Im searching and searhcing for flights with Spirit Air to go to a family function.. I join there $9.00 fare club. They bombard me with emails 2 times a day and I check each one out...

#266791
Oct 08, 2011
275

Pinklove
Spirit Airlines - Worst Airline Ever!

Roundtrip flight from Los Angeles to Las Vegas. Spirit Airlines called three hours before our flight was scheduled to depart to advise us that we have been rescheduled for a later...

#265238
Sep 30, 2011
250

Sirluke
Spirit Airlines; HorriBLE..Avoid Its SCAMS..!!!

This AirLines has very POOR Customer services:I flew from DFW to Santo Domingo from Sept.-23 to return Sept 29-2011.-they Charge for Carry-on Lugages and charge for every reg...

#265193
Sep 30, 2011
266

Anonymous
Spirit Airlines - Treated with disrespect and no regard to the promotion of your Corporation

I have been a loyal Spirit Airlines supporter and customer for many years.I booked two flights with your company departing from Detroit Michigan arriving in Fort Lauderdale F...

#264407
Sep 27, 2011
265

Reacjr
Spirit Airlines - WARNING - DONT FLY SPIRT AIRLINES

In thrity five years and over i million air miles I have never benn so poorly treated as with Spirt Airlines.Scheduled for a 4:20PM flight from LaGuadia to Detroit.Boarded us late ...

#263585
Sep 22, 2011
432

Anonymous
Spirit Airlines - Spirit air is a rip off

Starting out booking it did not seem too bad ... weighing the pros/cons of joining the $9 club... to save on baggage fees...So you book your flight and select your seat...

#258322
Aug 28, 2011
468

Anonymous
Spirit Airlines - Cancelled a connecting flight & stranded me!

Spirit Airlines flew me in to Myrtle Beach, South Carolina to then tell us that our connecting flight to Detroit was cancelled. They then charged us for the flight to My...

#257958
Aug 26, 2011
367

Lear24dx
Spirit Airlines TO BE AVOIDED

Holy Guacamole - worst airline experience EVER in my 35 years of travel. Avoid Spirit at all cost. Cancelled my flight back from Boston to Fort Lauderdale and changed me t...

#256874
Aug 21, 2011
342

Cabrufalo
Spirit Airlines - Do not fly Spirit

DO NOT FLY SPIRIT AIRLINES.They cancel the flights, dont give you a place to stay overnight, they put you in another flight that arrives in the other side of the island and then th...

#256407
Aug 19, 2011
302

Anonymous
Spirit Airlines - Poor customer service and carry ons luggage charges

Sprit Airlines charges even for carry-on and they made a new rule completely separate from other airlines in order to confuse. We have called airline about carry on and they have t...

#256297
Aug 18, 2011
397
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Airlines
Airlines are companies which provide passenger and cargo transportation services using air planes. To offer such services each company has to have a relevant license or certificate. Airlines vary from those operating one plane to transport mail or cargo, to full-service international companies maintaining a fleet of airplanes. They distinguish between the following categories of airline services: domestic, intra continental or international, and intercontinental. Charter flights with scheduled services are also available. Airline personnel consists of pilots, flight engineers and flight attendants. Each plane has its own carrying capacity, thus there is a fixed seat number on the plane and passengers are allowed to have limited hand luggage with them. Other luggage goes separately in the luggage compartment. Onboard, passengers are offered drinks, snacks and rugs which are included in the price of the ticket. Before, during and after takeoff, flight attendants provide the passengers with the rule to be stick to in the plain.

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